{
"summary-hsm": {
"title": "HSM Shipment Summary Module"
},
"login": {
"display": "Welcome",
"headline": "Enhances business relationships with your clients",
"subheading": "Enter your user / password and live the Chattigo experience.",
"subheading-update-data": "Update your data",
"role-label": "Use {{brand}} as",
"auth": {
"headline": "Two-Factor Authentication",
"notice": {
"first": "Enter the security code provided by your authentication app.",
"second": "The code changes every 30 seconds."
},
"errors": {
"first": "Incorrect code, try again.",
"second": "Incorrect code, on the fifth incorrect attempt we will block the account.",
"block": "Your account has been blocked after five unsuccessful login attempts. To unblock it contact your administrator."
},
"verify": "Verify",
"back": "Back",
"continue": "Continue"
},
"error": {
"user": "User incorrect.",
"password": "Password incorrect",
"password-not-match": "Password does not match, try again",
"password-expired": "Password has expired. Please update your password",
"default": "Login incorrect, try again.",
"sesion": "The user has an active session, please reach out to your supervisor.",
"ip": "Your user is not allowed for this network.",
"user-taken": "Username has already been taken",
"to-load-module": "Error loading module",
"account-deleted": "Your account was deleted",
"account-blocked": "Your account has been blocked after several unsuccessful login attempts. To unblock it",
"contact-administrator": "contact your administrator."
},
"submit-label": "Enter",
"recover-link": "Forgot your password?",
"already-have-account": "Already have an account?",
"dont-have-account": "Don't have an account?",
"roles": {
"supervisor": {
"label": "Supervisor",
"description": "Monitor your campaigns in real time."
},
"reporteria": {
"label": "Reporting",
"description": "Consult your chats statistics."
},
"administrador": {
"label": "Administrator",
"description": "Make the necessary changes for your campaigns."
},
"agente": {
"label": "Agent",
"description": "Manage the chats of your customers."
},
"mantenedor": {
"label": "Maintainer",
"description": "Set up and update your campaigns."
}
},
"sign-up": "Sign up",
"welcome-modal": {
"title": "Enjoy your free trial for 14 days!",
"text": "We are glad that your are part of our community.",
"second-text": "Remember that on day 14 we will charge you {{plan}} plan. For changing plan, you can do it later",
"button-text": "Start",
"extra-text-one": "If you have doubts about how Chattigo works,",
"extra-text-link": "click here",
"extra-text-part-one": "If you have doubts or need help, check our tutorials or download the manuals",
"extra-text-and": "y",
"extra-text-agent": "agent",
"extra-text-supervisor": "supervisor",
"extra-text-setting": "setting",
"title-with-plan": "Welcome to the {{plan}} plan",
"subtitle-with-plan": "The {{plan}} plan has been activated",
"second-subtitle-with-plan": "We are so grateful that you are part of our community!"
},
"expired-modal": {
"title": "Your free trial has ended",
"text": "If you want to continue using Chattigo, you must enter your billing information to subscribe to a payment plan.",
"button-text": "Enter data",
"exit-button-text": "Exit the platform",
"extra-text-one": "If you have questions, go to",
"extra-text-link": "www.chattigo.com"
},
"contact-trial-modal": {
"title": "Request sent",
"text": "Soon, a member of our team will contact you to sign up for your Chattigo plan.",
"button-text": "UNDERSTOOD"
},
"last-days-modal": {
"title": "The free trial is almost over",
"text": "We want to remind you that the free trial period expires in {{days}} days.",
"button-text": "I want to continue using Chattigo",
"extra-text-link": "Continue free trial"
},
"pay-error-modal": {
"title": "Update your data to continue using Chattigo",
"text": "Your free trial has expired and the payment with your credit card could not be processed. Please update your billing information to continue using Chattigo.",
"button-text": "Update data",
"title-with-pay": "We have not been able to process your payment",
"subtitle-with-pay": "The payment with your credit card could not be processed. You have {{days}} days to update your billing information, since after this you will not be able to use the Chattigo platform.",
"subtitle-with-pay-one-day": "The payment with your credit card could not be processed. You have 1 day to update your billing information, since after this you will not be able to use the Chattigo platform.",
"subtitle-with-pay-last-day": "The payment with your credit card could not be processed. This is the last day to update your billing information, since after this you will not be able to use the Chattigo platform.",
"second-subtitle-with-pay": "The payment with your credit card could not be processed. Please update your billing information to continue using Chattigo."
},
"left-x-days-modal": {
"title": "There are {{day}} free trial days left",
"title-one-day": "There is {{day}} free trial day left",
"text": "Hello! Remember that at the end of your free trial, your {{plan}} plan will be automatically activated and a payment of {{price}}US$ will be made.",
"content-title": " {{plan}} plan",
"button-title": "Do you want to review other plans?",
"button-text": "See plans",
"extra-text-link": "Cancel your free trial"
},
"cancel-subscription-modal": {
"title": "Do you want to cancel your subscription?",
"text": "If you cancel your subscription to Chattigo, once your Trial Plan ends you will lose your benefits and access to your platform will be canceled.",
"button-text": "Cancel subscription",
"extra-text-one": "If you are not sure to cancel,",
"extra-text-second": "what we have for you",
"extra-text-link": "check the plans"
}
},
"inputs": {
"placeholder-user": "User",
"placeholder-email-enter": "Enter your email",
"placeholder-current-password": "Current Password",
"placeholder-password": "Password",
"placeholder-password-new": "New Password",
"placeholder-password-verify": "Verify Password",
"placeholder-chat-message": "Send a message...",
"placeholder-search": "Search",
"placeholder-search-by-id": "Search by chat ID or contact ID",
"placeholder-register-message": "I want to know about the plan...",
"placeholder-reason": "Ex: Consult contract",
"placeholder-frequently-question": "Write your question here ...",
"placeholder-frequently-question-answered": "Write here the answer to your frequently asked question ...",
"subscribe": "Subscribe",
"placeholder-new-note": "Write your note here",
"placeholder-channel-name": "Write your channel",
"placeholder-id": "enter the ID",
"placeholder-contact-name": "Enter the contact name",
"placeholder-crm": "Enter the identifier to search",
"checkboxs": {
"select-all": "select all"
},
"shared-license": "Shared license",
"hints": {
"enter-text-in-field": "(Enter the text in the field)"
},
"errors": {
"email-required": "Email is required",
"email-invalid": "Email is not valid",
"email-invalid-repeat": "Email already in use",
"password-required": "Password is required",
"password-mismatch": "Passwords do not match",
"password-expired": "Password has expired",
"name-required": "Name is required",
"login-required": "Login is required",
"phone-invalid": "Invalid number, please try again.",
"enter-text-in-field": "The field is mandatory, complete it to continue",
"country-required": "Your country is required",
"general-required": "This field is required",
"general-invalid": "This field is not valid",
"weak-password": "The password must contain letters and numbers, minimum {{min}} and maximum {{max}} characters, at least one capital letter, one lowercase letter, and at least one of these special characters: (¡!@#$&*.,?¿%=:+_)",
"audio-file-size-error": "The file exceeds the maximum size allowed (10 MB).",
"email-exist": "This email has been used for accesing Chattigo. Please access or ask for help to recover your password.",
"domain-exist": "Someone from your company has already taken a free trial with Chattigo.",
"invalid-image": "Error attaching the file, format not allowed.",
"only-letters": "The field can only contain letters.",
"invalid-account": "Your account verification failed.",
"error-in-request": "Sorry, the connection failed. Try again.",
"invalid-max-length": "This field cannot contain more than 40 characters."
}
},
"actions": {
"load": "Load",
"loading": "Loading",
"close-session": "Log Out",
"back": "Back",
"cancel": "Cancel",
"cancel-Upper": "CANCEL",
"transfer": "To Transfer",
"closed": "Finalize",
"terms": "Terms and conditions",
"next": "Next",
"close": "Close",
"edit": "Editing",
"edit-widget": "Edit widget",
"add-new": "add new",
"accept": "accept",
"accept-Upper": "ACCEPT",
"confirm": "Confirm",
"apply": "apply",
"update": "update",
"load-more": "load more",
"contact-executive": "contact executive",
"enter-here": "Enter here",
"register-here": "Signup",
"choose-one": "Choose one",
"yes": "Yes",
"no": "No",
"save": "Save",
"download-chats": "Download chats",
"filter": "Filter",
"delete": "Delete",
"reschedule": "Reschedule",
"go": "Go",
"undo": "Undo",
"downloads": "Downloads",
"available-downloads": "Available downloads",
"contact": "Contact",
"select": "Select",
"select-a-campaign": "Select a campaign",
"select-a-canal": "Select a channel",
"go-to-agent": "Go to agent",
"chat-closure": "Chat closure",
"origin-campaign": "Origin campaign",
"new-note": "New Note",
"start": "Start",
"center": "Center",
"check-errors": "Check errors",
"edit-settings": "Edit settings",
"clone-settings": "Clone project",
"duplicate-project": "Duplicate project",
"move-left": "Move left",
"move-right": "Move right",
"preview": "Test your bot",
"version-control": "Version control",
"zoom-in": "Zoom in",
"zoom-out": "Zoom out",
"understood": "Understood",
"import-project": "Import project",
"export-project": "Export project",
"keep-editing": "Keep editing",
"dont-save": "Don't save",
"activate": "Activate",
"see": "See",
"up-to-date": "You are up to date",
"go-out": "Go out",
"modify": "Modify"
},
"common": {
"actives": "actives",
"all-states": "All states",
"mostRecent": "Most recent",
"older": "Older"
},
"headers": {
"status": "Status",
"support": "Support",
"typification": "End Chat",
"transfer": "Transfer",
"register-new-client": "New client registration",
"add-faq": "Add Frequently Asked Question",
"add-channel": "Add channel",
"edit-channel": "Editing channel",
"frequently-asked-question": "Frequent answers",
"visible-campaigns": "Visibles Campaigns",
"attachments": "Attachment(s)",
"crm": "CRM",
"version-control": "Version Control",
"asign-closure-tag": "Asign closure tag",
"select-closure-tag": "Select closure tag"
},
"messages": {
"assigned": "chat assigned by",
"transfer-by": "chat transferred by",
"transfer-to": "chat transferred to",
"whisper": "Whisper from",
"intervention": "Intervention from",
"visible": "visible to customer",
"invisible": "not visible to customer",
"not-send": "message not sent",
"start-date": "Start Chat",
"file-sent": "File sent",
"file-received": "File received",
"chat-closed-by-client": "This chat was closed because the client left the conversation",
"pending-more-than": "Pending more than",
"chat-has-ended": "The chat has ended",
"chat-transferred-agent": "Chat transferred to an agent",
"chat-leave": "The chat has left the tray",
"chat-blocked": "The last message received from the client was more than 24 hours ago, so the chat is currently inactive.",
"chat-blocked-provider": "does not allow you to answer it directly.",
"chat-blocked-whisper": "You can also communicate with the agent through whisper mode.",
"text-editor-disclaimer": "Select the text for rich formatting.",
"chat-question-message": "ATTENTION: You only have one message to reply to this chat.",
"chat-response-message": "You have already sent the maximum message for Mercado Libre wall.",
"chat-response-message-twitter": "You have already sent the maximum message for Twitter wall.",
"chat-response-message-action": "Type to close the chat.",
"chat-question-action": "Answer",
"chat-response-action": "Typify",
"message-deleted": "The message has been deleted",
"failed-requested": "Failed to get the resource.",
"message-unauthorized": "This message is private",
"post-unauthorized": "The publication is private",
"post-deleted": "The post has been deleted",
"post-send": "Post sent by ",
"post-see": "See post",
"story": "{{name}} story",
"fb-post": "Publication of Facebook wall",
"ig-post": "Publication of Instagram wall",
"wall": "Wall",
"post-removed": "The {{name}} post has been removed.",
"story-removed": "Post Instagram Story Removed",
"to-close": "Type to close the chat.",
"close-chat": "Close chat",
"wsp-ad": "Ad in {adCh} - Reply to {resCh}",
"ad": "Ad in {adCh}",
"see-ad": "See ad"
},
"app-profile": {
"session-duration": "Session Duration",
"chats-closed": "Chats Closed"
},
"app-navigation": {
"chats": "Messages",
"without-checking": "without checking",
"profile": "profile",
"supervisor": "supervisor",
"waiting-chats-details": "waiting chats detail",
"agents-list": "Agent list"
},
"app-support-contact": {
"info": "Enter your user to know the supervisors associated with your account.",
"submit-label": "Ask for information",
"error-message": "We did not find Supervisors associated with the user entered."
},
"app-supervisor-list": {
"label": "The supervisors associated with your user are:"
},
"app-alerts": {
"paused": "You are in a paused state. For now you will not receive new chats.",
"paused-time": "min. paused",
"no-connection": "Your device is offline. Check your network and try again.",
"trial-expire-title": "Upgrade your plan now!",
"trial-expire-title-contact": "Application under review!",
"trial-expire-body": "You have {{trialExpireIn}} free trial days left",
"trial-expire-body-one-day": "You have {{trialExpireIn}} free trial day left",
"trial-expire-body-last-day": "This is the last free trial day",
"trial-expire-with-plan": "then your plan will be activated {{plan}}",
"trial-expire-trial": "Subscribe to a Chattigo plan!",
"customer-error-pay-link": "Please update your payment details"
},
"app-messages-status": {
"on-exceed": "exceeded",
"on-limit": "on limit",
"on-time": "on time",
"new": "new chat",
"on-intervention": "intervention",
"on-whisper": "whisper",
"on-transfer": "transferred"
},
"app-inbox": {
"counter": "chats inbox",
"empty": "you do not have chats at this time.",
"scheduled-chats": "scheduled chats",
"paused-chats": "paused chats"
},
"app-section-headers": {
"search-result": "search result",
"agent-active": "active agents",
"campaigns-active": "active campaigns",
"agent-inactive": "inactive agents",
"chats-closed-today": "chats ended today"
},
"agent-status": {
"active": "active",
"inactive": "inactive",
"paused": "paused",
"assigned": "assigned chats",
"on-session": "online",
"meeting": "meeting",
"lunch": "lunch",
"bathroom": "bathroom",
"break": "break",
"waiting-chats": "waiting chats"
},
"app-typification": {
"modal-label": "Ok, you will end this chat for the following reasons:"
},
"app-transfer": {
"modal-label": "Ok, you will transfer this chat to:"
},
"hsm": {
"select-label": "Select the HSM you want to send",
"preview-label": "HSM Preview",
"selected": "HSM selected",
"search": {
"selected-list": "Selected list",
"selected-contact": "Selected contacts"
},
"upload": {
"title": "Select recipients",
"title-link": "or upload a file",
"description": "Send messages to multiple contacts by uploading a .csv, .xlsx or .txt file of up to 15 MB with contact phones and additional information for dynamic fields, or download the",
"custom-file": "template.xlxs",
"description-step2": "Send messages to multiple contacts by uploading a .csv, .xlsx or .txt files up to 15 MB with telephone contact and additional information for the dynamic fields.",
"file-upload-label": "Drag and drop your file",
"selected-file": "Selected file"
},
"lists": {
"contacts-abbreviation": "cont.",
"save-changes-label": "Do you want to save or replace the selected contacts in a list?",
"name-label": "List Name",
"save-list": "Save List"
}
},
"outbound": {
"assigned-agent": "Assigned agent",
"assign-agent": "Assign Agent",
"choosee-agent": "Choosee Agent",
"title": "Outbound",
"resumen": "Shipping Summary",
"send": "send outbound",
"country-invoice": "Choose Billing Country",
"select-country": "Choose Country",
"invoice": "Billing information",
"detail-value": "HSM pricing by Country ",
"help-text": {
"post-paid-current-balance": "Amount to be billed at the end of the month for the number of HSMs shipped.",
"current-balance": "Corresponds to the money paid to send outgoing messages.",
"last-month": "Corresponds to the total number of outgoing messages sent in the current month.",
"average": "Corresponds to the average of outgoing messages sent during the last 3 months.",
"previous-month": "It corresponds to the total of outgoing messages sent the previous month."
},
"config-answers": {
"title": "Response settings",
"option-myself": "I want to attend",
"option-myself-disclaimer": "*only valid with ONLINE status",
"option-platform": "I want the Platform to attend",
"option-bot": "I want the Bot to attend"
},
"sending-status": {
"label": "Shipping status",
"sending-channel": "Shipping Channel",
"finish": "Process completed successfully!"
},
"country": {
"chile": "Chile",
"mexico": "México",
"argentina": "Argentina",
"peru": "Perú",
"colombia": "Colombia",
"brazil": "Brasil",
"spain": "España",
"rest-of-america": "Other Countries in America"
},
"templates": "Templates",
"send-outbound": "Send Outbound"
},
"labels": {
"search": "Search",
"receivers": "Recipients",
"campaign": "Campaign",
"campaigns": "Campaigns",
"contacts": "Contacts",
"description": "Description",
"dynamic-fields": "Dynamic fields",
"lists": "Lists",
"email": "Email",
"name": "Name",
"phone": "Cell phone",
"email-address": "Email address",
"country": "Country",
"message": "Message",
"reason": "Reason",
"question": "Question",
"answer": "Answer",
"attachment": "Attachment",
"attachment-optional": "Attachment (optional)",
"closing": "Closing",
"channels": "Channels",
"period": "Period",
"start": "Start",
"end": "End",
"channels-name": "Channel name",
"campaign-associated": "Campaign associated",
"id": "ID",
"contact-id": "Contact ID",
"contact-name": "Contact Name",
"chat-id": "Chat ID",
"select-id-type": "Select the type of ID you are going to enter",
"day": "day",
"days": "days",
"channel-name": "Channel name",
"priority": "priority",
"assign-farewell-tag": "Assign closure tag",
"categories": "Categories",
"identifier": "CRM identifier",
"select-one-campaigns-or-more": "Select one or more campaigns",
"select-one-channels-or-more": "Select one or more channels",
"found": "Found",
"select-the-filter-to-apply": "Select the filter to apply",
"closed": "Closed"
},
"status": {
"session-expired": "Your session has expired",
"in-process": "Processing..."
},
"dashboard-header": {
"resume": "Supervisor",
"data-in-real-time": "updating live",
"active-campaigns": "active campaigns",
"active-agents": "active agents",
"typification-of-the-day": "typifications of the day",
"chats-on-hold": "Chats on hold",
"channels": "Channels",
"agents-list": "Agents",
"auto-answers": "Auto-Answers",
"see-all": "See all"
},
"modal-about-quick-reply": {
"buttons": {
"understood": "Entendido",
"later": "Ver más tarde"
},
"title": "We have a new functionality",
"subtitle": "Quick Agent Messages!",
"text-one": "Now your agents can reactivate their expired chats without having to go to the Outbound module.",
"text-two": "➡️ For the templates to be visible to the agents, you will have to configure them, contacting the operations team or your associated partner",
"text-three": "⚠️ Keep in mind that they must be simple messages, that is, they will not have variables or other types of content, they can only be text.",
"text-four": "Due to Meta policies, the chat will be blocked again until the client responds.",
"text-five": "Take advantage of this functionality to quickly get back in touch with customers!",
"text-six": "For more information, download the",
"text-seven": "of the functionality."
},
"stats-cards": {
"total-active-chats": "total active chat",
"total-closed-chats": "total chat closed",
"active-agents": "active agents",
"by-agents": "by agents",
"by-bot": "by bot",
"chats-on-attention": "on attention",
"chats-on-pause": "paused",
"on-hold": "waiting",
"scheduled": "scheduled",
"chats-on-hold": "chats waiting",
"chats-active-tooltip": "Chats que están siendo atendidos en este momento",
"chats-closed-tooltip": "Chats closed by agents and bots",
"agents-active-tooltip": "Agents who are online and paused",
"chats-waiting-tooltip": "Chats that are on hold at the moment and chats that were scheduled by the agents"
},
"references": {
"reference": "reference",
"chats-closed": "closed chat",
"chats-on-attention": "chat in attention"
},
"surveys": {
"questions": {
"like-design": "Do you like the new design?",
"wich-section": "Which section would you like to see more details?"
},
"answers": {
"like": "i like",
"dont-like": "i don't like",
"campaigns": "campaigns",
"active-agents": "active agents",
"chats-on-hold": "chats on hold",
"typifications": "typifications"
}
},
"waiting-card": {
"time-more": "more than ",
"transfer": "transfer",
"details": "details"
},
"side-menu": {
"chatti": "Chatti",
"bot-templates": "Templates",
"bot": "My Bots",
"supervisor": "Supervisor",
"supervisor-new": "Supervisor (New)",
"schedule": "Schedule",
"agent": "Agent",
"admin": "Administrator",
"campaigns": "Campaigns",
"reports": "Reports",
"maintainer": "Maintainer",
"config": "Settings",
"new": "New",
"legacy": "Legacy",
"analytics": "Analytics",
"analytics-summary": "Summary",
"channels": "Channels",
"faqs": "Frequent answers",
"auto-answers": "Auto-replies",
"billing-module": "Billing",
"manuals": "Help center",
"outbound": "Outbound",
"contact-note": "Contacts Note",
"contact-leads": "Leads",
"service-connection": "Service connection",
"closures-types": "Ending Labels",
"natural-languaje": "Natural Language",
"nlp-configuration": "Setting",
"nlp-keywords": "Keywords",
"contact-center": "Contacts",
"account-metrics": "Consumption",
"security": "Security",
"knowledge": "Knowledge",
"knowledge-creation": "Creation",
"knowledge-training": "Training",
"apps": "Apps"
},
"agent-inbox": {
"chats": "Messages",
"groups": "Groups",
"group-inbox": "Groups Inbox"
},
"agent-chat-header": {
"participants": "participants",
"group-start": "Group start",
"notes": "Notes",
"faqs": "FAQS",
"transfer": "To Transfer",
"ending": "Finalize"
},
"user-profile": {
"user-admin": "User permissions",
"user-detail": "user details",
"upload-image": "Upload image",
"edit-user": "Editing",
"deactivate-user": "deactivate user",
"users-label": "Permissions",
"see-detail": "See Details",
"owner-warn": "Can't be switch off (You are the owner).",
"max-chats": "Maximum number of chats",
"address": "Address",
"account-disable": "Disable Account",
"account-enable": "Enable Account",
"card-headers": {
"detail-of": "Detail of ",
"campaign-access": "Campaigns access",
"permissions": "Permissions",
"accounts": "Accounts",
"of": "of"
},
"filters": {
"general": "General",
"roles": "Roles",
"campaigns": "Campaigns",
"permissions": "Permissions"
},
"roles": {
"agent": "Agent",
"supervisor": "Supervisor",
"admin": "Administrator",
"maintainer": "Maintainer"
},
"permits": {
"configuration": "Configuration",
"shop": "Shop",
"outbound": "Outbound",
"contacts": "Contacts",
"reports": "Analytics"
}
},
"auth": {
"title": "2FA Authentication",
"header": "Protect your account! Enable Two-Factor Authentication and the next time you log in to your account we will send you a code to verify your identity.",
"tabs": {
"profile": "Profile",
"security": "Security"
},
"activation": {
"title": "Two-Factor Authentication",
"label": "Active"
},
"instructions": {
"steps": {
"download": {
"first": "Download the ",
"gAuth": "Google Authenticator",
"second": " or ",
"microsoft-auth": "Microsoft Authenticator",
"third": " application on your cell phone."
},
"open": "Open the application and scan the QR code.",
"write": "Enter your chattigo username and password.",
"notice": "You will have to do these steps only once.",
"next": "The next time you log in to your account we will ask you for a code that you will find in the downloaded application."
}
},
"more-info": {
"info": "For more information, ",
"download": "download the manual."
},
"active": "Active",
"inactive": "Inactive",
"required": "Required configuration"
},
"web-empty-chat": {
"message": "to begin, select a chat from the ",
"group-inbox": "Groups Inbox"
},
"remove-faq": {
"remove-confirmation-message": "Are you sure to remove this frequently asked question?",
"remove-title": "Delete FAQS",
"remove-content": "This frequently asked question will be deleted,",
"remove-ask-content": "Do you wish to continue?",
"delete": "Delete"
},
"faq-form": {
"upload": {
"drag-and-drop": "Drag and drop",
"select-a-file": "or select a file.",
"hint": "Upload a .jpg attachment up to ",
"download": "Download",
"template": "template.xlsx"
}
},
"faq-upload": {
"title": "Load Frequently Asked Question",
"text": "Upload your frequently asked questions by uploading an .xlsx file, up to {{size}}, with the corresponding questions and answers."
},
"faq-messages": {
"connection-error": "An error has occurred.",
"removed-success": "FAQ successfully removed.",
"saved-success": "Frequently Asked Question successfully saved.",
"file-uploaded-success": "File uploaded successfully.",
"file-uploaded-error": "An error occurred while uploading the file.",
"file-downloaded-success": "File downloaded successfully.",
"file-downloaded-error": "Error downloading file.",
"fields-empty": "You must fill all the fields.",
"mimetype-error": "The file does not have a valid extension.",
"file-size-error": "The file exceeds the maximum size allowed."
},
"channels-messages": {
"email-sended": "Email sended.",
"channel-created": "Channel created successfully",
"channel-updated": "Channel updated successfully",
"channel-updated-save": "Your changes were successfully saved.",
"channel-loaded": "Channels loaded successfully",
"channel-no-fanpages": "There are no elements to associate",
"channel-exists": "The channel is already configured",
"channel-created-error": "Channel could not be configured",
"contact-support": "To add this channel contact support",
"contact-support-marketing": "To add this channel contact marketing"
},
"channels": {
"label": "Channel:",
"add-channel": "Add a new channel {{type}}!",
"hire-channel": "Hire new channel {{type}}!",
"hire-channel-certified": "Hire new certified {{type}} channel!",
"channel-priority": "Channel priority",
"mercado-libre-label": "Mercado Libre",
"instagram": {
"channel-hint": "This channel has two communication channels with the client: Wall channel and direct channel.",
"associate-channel": "Associate your wall and direct channels:",
"same-campaign": "To the same campaign",
"separate-campaigns": "To separate campaigns",
"channel-campaign-wall": "Wall channel campaign",
"direct-campaign": "Direct channel campaign",
"direct-description": "Then you can edit the configuration of both channels independently in \"Edit channel \".",
"add-channel-direct": "Add Direct Channel",
"notice-alert-text": "Discover what's new on the Instagram channel",
"notice-alert-text-here": "¡here!",
"modal-alert-title": "What is the new?",
"modal-alert-text1": "Joy! Joy! We have completed the Chattigo Experience on instagram. Now, you can receive and send messages through all media allowed for connecting customers and companies",
"modal-alert-text2": "Stories, publications, and direct messages are the new improvements that chattigo brings in this platform update. Start using this new channel by connecting the direct messages on the channels page in the configuration permissions in the supervisor.",
"modal-alert-button": "BRILLIANT!"
},
"telegram": {
"back-to-channels": "Back to channels",
"ref-image": "Reference image",
"back": "Return",
"next": "Next",
"end": "Finish Configuration",
"go-to-channels": "Go to channels",
"step-one": {
"follow-instructions": "To set up a Telegram bot, follow the instructions below:",
"instruction-one-a": "Go to the Telegram application, in your search engine type ",
"instruction-one-b": " and select that conversation.",
"instruction-two-a": "If it's the first time, click the ",
"instruction-two-b": "start button",
"instruction-two-c": " and write ",
"instruction-two-d": " inside the conversation.",
"instruction-three": "Botfather will give you a series of commands to perform actions. To create a new bot you must write "
},
"step-two": {
"instruction-four-a": "You must write the name of the channel. ",
"instruction-four-b": "Example: SalesInsurance",
"instruction-five-a": "Then you must write an identifier for the bot. Remember that it must end with the word bot. ",
"instruction-five-b": "Example: channelsalesinsurance_bot",
"instruction-six-a": "If the bot identifier is correct, Botfather will send you a message with the ",
"instruction-six-b": "corresponding token",
"instruction-six-c": ". If not, you should try again with another name for the Bot."
},
"step-three": {
"form-label": "Bot configuration in Chattigo",
"instruction-a": "Once the bot is configured by Telegram, ",
"instruction-b": "copy the TOKEN",
"instruction-c": " which will be displayed in the conversation and paste it in the next step of this configuration.",
"token-label": "Telegram Token",
"token-tooltip": "*A token is the digital key to access Telegram",
"campaign-label": "Choose a campaign",
"error-message": "Could not configure your {{canalName}} channel, please try again."
},
"step-four": {
"summary-title": "¡Successful configuration!",
"summary-text-a": "You have successfully configured the Telegram bot for the campaign ",
"summary-text-b": "Remember to give your customers the name of the bot to start a conversation.",
"configuration-summary": "Configuration summary",
"channel-name-label": "Channel name: ",
"channel-name-username": "Username: ",
"channel-name-campaign": "Campaign name: ",
"summary-text-c": "To customize the bot, you must do it directly from the Telegram application."
}
},
"webchat": {
"finish-configuration": "Finish setup",
"title": "Webchat Settings",
"subtitle": "Customize the basic characteristics of your webchat",
"send-email-error": "Could not send the code to your developer, please try again.",
"subtitle-modal": "You have setting up your {{canalName}}",
"modal-text": "You have made a configuration of {{canalName}}, for further customization, please contact an executive.",
"edit-link": "See configuration code",
"contact": "Contact an executive"
},
"whatsapp": {
"finish-configuration": "Finish",
"title": "WhatsApp Widget Configuration",
"edit-whatsapp-widget-code": "Customize the basic features of your widget",
"edit-link": "See configuration code",
"html-link": "Edit widget style",
"modal-notice": "Notice",
"modal-config": "You must have a previously configured WhatsApp channel on Chattigo.",
"modal-edit-confirm": {
"text": "This number has already been used in a WhatsApp Widget channel.",
"bold": "Do you want to edit it?"
},
"default-widget": {
"brand-name": "Chattigo",
"welcome-text": "Hello! How can I help you?",
"button-text": "Chat with us!",
"default-user-message": "Have a question? We're here to help."
},
"alignment": {
"right": "Right",
"left": "Left"
}
},
"mercado-libre": {
"name-tool-tip": "This channel has two ways of communication with the client",
"name-tool-tip-types": "Feed channel and Sales channel",
"feed-channel": "Feed channel campaign",
"sales-channel": "Sales channel campaign",
"campaigns-tool-tip": "Then you will be able to configure both channels independetly in 'Edit channel'",
"redirect": "We will redirect you to the Mercado Libre page so you can connect the channel.",
"asociate": {
"label": "Asociate your feed and sales channels",
"same-campaign": "The same campaign",
"separate-campaigns": "Separate campagins"
}
},
"select-country": "Select a country to configure your channel from {{name}}",
"important-information": "Important information",
"before-starting": "Before starting",
"successfully-connected-instagram": "Congratulations! you have successfully connected Instagram to the platform, now the next step is to go to the instagram app and allow us access to your messages within the settings / privacy / messages activate the \"Allow access to messages\" switch",
"remember-activate-permissions": "Remember to activate all the necessary permissions before finishing the configuration, on the contrary, the channel will not be able to work correctly, the messages will not reach the platform."
},
"breadcrumbs": {
"administrator": "Administrator",
"faqs": "FAQS",
"channels": "Channels",
"channel-telegram": "Telegram",
"auto-answers": "Auto-replies",
"campaigns": "Campaigns"
},
"auto-answers": {
"headers": {
"edit": "Edit Auto-replies"
},
"labels": {
"message-from": "Message from:",
"message": "Message:",
"time": "Time:",
"summary": "Summary",
"answer": "Reply:",
"auto-answer": "Auto-reply:",
"typification": "Typification:",
"typifications": "Typifications:",
"chat-state": "Chat status:",
"close-chat": "Close chat",
"keep-active": "Keep active",
"default-name": "Default Name:",
"message-summary": "Delivery message:",
"delivery-message-always": "Always deliver",
"delivery-message-daily": "Deliver every 24 hours",
"send-message": "Send message 24hrs:",
"queue-chats": "Queue chats",
"activate-auto-answer": "Activate autoresponder",
"desactivate-auto-answer": "Deactivate autoresponder"
},
"messages": {
"typifications-error": "The typifications could not be loaded",
"auto-answers-loaded": "Auto-replies successfully loaded"
},
"default-messages": {
"welcome": "Welcome to our service channel. We are transferring you to one of our executives.",
"ciechet": "Dear, we have not received a response from you. {{Nombre}} informs you that after [{{Time}}] in min the chat will be closed.",
"ciechat": "We have closed your chat due to inactivity. In case of any doubt, write us again.",
"offtime": "Hello! At the moment we are not available. As soon as our advisors are online again we will contact you.",
"bloqueo": "Hello! You are not currently among the authorized users to be served on this channel.",
"queue": "Right now our executives are busy. Please write to us later. ",
"timeout": "Thanks for writing to us! Our agents are busy right now. We will assist you soon. ",
"welcome_nocliente": "Welcome to our service channel. We are transferring you to one of our executives. ",
"drop": "Thank you for contacting us, {{Nombre}}. You have a good day.",
"drop_nocliente": "Thank you for contacting us. You have a good day.",
"assigned_agent": "Hi, I am {{Name}}, give me a few minutes to review your request."
},
"titles": {
"welcome": "Welcome message",
"ciechet": "Closing alert message",
"ciechat": "Chat message with no activity",
"offtime": "Out of hours message",
"bloqueo": "Chat message blocked",
"queue": "Bot message for maximum number of chats on the waiting list",
"timeout": "Waiting message",
"welcome_nocliente": "Welcome message from unregistered contacts ",
"drop": "Chat close message",
"drop_nocliente": "Chat close message from unregistered contacts",
"assigned_agent": "Chat message assigned to agent",
"close_paused": "Paused/Scheduled chat closing message"
},
"descriptions": {
"welcome": "This message will reach the customer when starting a conversation (Customer registered in the contact list)",
"ciechet": "This message will arrive to the client as an alert before closing the chat according to the time that has been configured. The time must be less than the \"No activity chat message\".",
"ciechat": "This message will reach the customer when their chat has been closed after not responding according to the configured time",
"offtime": "This message will reach the customer when contacted outside the hours established in the campaign.",
"bloqueo": "This message will reach the customer when it is not in the contact list",
"queue": "This message will reach the client when he enters the waiting list for maximum capacity of attention of the agents",
"timeout": "This message will reach the customer when time runs out",
"welcome_nocliente": "This message will reach the customer when starting a conversation (Customer not registered in the contact list)",
"drop": "This message will reach the customer when their chat has been closed after not responding according to the configured time",
"drop_nocliente": "This message will reach the customer when it is not in the contact list",
"assigned_agent": "This message will reach the customer once the chat is assigned to a campaign agent, to relieve the wait."
},
"minutes": "minutes"
},
"chat-notes": {
"select-order": {
"order-by": "Order by",
"all": "All",
"olders": "Oldest date",
"others": "From other agents",
"own": "My Notes"
},
"write-your-note": "Write your note here",
"no-notes": "There are no previous notes for this client",
"copied": "Copied note",
"drag-drop-select": "Drag, drop or select a ",
"file": "file",
"error-form": "You must enter the text of the note",
"error-file-form": "The format of the uploaded file is not allowed or exceeds the maximum allowed size of {{size}}",
"confirm-remove": "Are you sure to delete this Note?"
},
"buy-outbound": {
"amount-consumed": "Amount consumed",
"buy-messages": "Message Buying",
"total-budget": "Total Budget",
"each-message": "each message",
"budget-entered-in": "For the associated budget in",
"you-can-send": "you can send approximately",
"messages": "messages",
"success-hint": "Your purchase has to be aproved by our team. Once is ready, we'll update your balance",
"usd-input-hint": "The ammount cannot be cero",
"outbound-conditions": {
"conditions-label": "Conditions of outbound messages",
"condition-a": "TPricing package will be charge on next bill.",
"condition-b": "Price do not include taxes",
"condition-c": "Total of Messagges bought last for a lenght of (1) year.",
"condition-d": "Pricing does not include Volume discount.",
"condition-e": "Consumption amount will be charge at the end of the month."
},
"current-balance": "current balance",
"last-month": "last month",
"average": "average",
"last-messages-sent": "purchased messages (last 3 months)",
"billing-information": "billing information",
"options-list": "Options list",
"billing": {
"national": "national billing",
"national-hint": "Chattigo Chile customers only",
"international": "international billing",
"international-hint": "Chattigo customers outside Chile only"
},
"purchase-summary": "puchase summary",
"budget-entered": "budget entered",
"purchase-summary-hint": "By confirming your purchase you accept the conditions of the budget entered and the update of your billing information.",
"confirm-purchase": "confirm my purchase",
"purchase-success-hint": "Billing is subject to the commercial conditions and laws of each country.",
"purchase-price-in": "for the value of your purchase in",
"purchase-success": "the purchase was successful!",
"amount-billed": "amount billed",
"will-be-charged": "This purchase will be charged on your next bill.",
"buy-again": "buy again",
"modal-title": "number of messages, for the amount spent",
"by-country": "by country",
"confirm-your-data": "Confirm your data",
"company-name": "Company name",
"company-id": "Company id",
"economic-activity": "Economic activity",
"address": "Address",
"city": "City",
"region": "Region",
"country": "Country",
"invoice-receiver": "Name in charge (receive bill)",
"receiver-email": "Email (receive bill)",
"contact-number": "Contact phone number",
"save-data": "save my data"
},
"outbound-schedule": {
"scheduled": "scheduled",
"schedule": "schedule",
"scheduled-messages": "scheduled messages",
"schedule-shipping": "schedule shipping",
"select-datetime": "choose date and time",
"actions": {
"edit-message": "Edit message",
"schedule": "Schedule shipping",
"reschedule": "Reschedule",
"cancel": "Cancel send",
"recharge": "Recharge balance",
"update": "Update send"
},
"to-be-held": "to be held on",
"no-balance": "An error occurred, reschedule the shipment. If the problem persists, contact support to resolve it.",
"cancel-send-question": "Are you sure to cancel this shipment?",
"recharge": {
"enter-amount": "Enter the amount to recharge your balance",
"enter-amount-hint": "Recommended budget to send this message",
"billing-to": "Billing will be done to",
"change-billing": "change billing"
},
"disclaimer": {
"after-24": "Remember that if you want to resume a conversation, after 24 hours it will be charged as a new HSM."
},
"shipping-schedule-for": "Shipping will be scheduled for",
"shipping-schedule-at": "at",
"shipping-schedule-day": "Day",
"shipping-schedule-schedule": "Timetable",
"shipping-program": "Schedule",
"schedule-errors": {
"after-current-time": "The scheduling must be 5 min after the current time"
}
},
"week-days": {
"monday": "monday",
"tuesday": "tuesday",
"wednesday": "wednesday",
"thursday": "thursday",
"friday": "friday",
"saturday": "saturday",
"sunday": "sunday",
"tomorrow": "tomorrow",
"next-week": "next week"
},
"transfer": {
"select-agent-to-transfer": "select an agent to transfer",
"available-agents": "available agents",
"available-campaigns": "available campaigns",
"transfer-chat": "Transfer chat",
"mode-intervention": "intervention mode",
"mode-whisper": "whisper mode",
"visible-for-client": "what you write will be visible to the client",
"visible-for-agent": "what you write will be visible to the agent",
"chat-transfer": "chat transferred",
"call-transfer": "You have transferred the chat of \"{{contactName}}\" to the campaign \"{{campaignName}}\".",
"transfer-time": "time",
"transfer-times": "times"
},
"alerts": {
"user-disabled": "Disabled user.",
"user-enabled": "Enabled user.",
"user-disabled-error": "Error disabling user.",
"user-enabled-error": "Error enabling user.",
"campaign-modified": "Modified campaing.",
"campaign-modified-error": "Error modifying the campaign.",
"campaign-at-least-one-selected": "At least one campaign must be selected",
"configured-permission": "Permission configured correctly.",
"configured-permission-error": "Error setting permission.",
"user-must-have-rol": "User must have at least one associated role.",
"rol-modified": "Modified role.",
"rol-modified-error": "Error modifying role.",
"errors-in-form": "There are errors in the form.",
"errors-in-form-email": "One or more fields to complete.",
"updated-user-success": "Updated information.",
"updated-user-error": "Error on update information.",
"image-upload-error": "Image processing failed.",
"image-upload-extension-error": "The file doesn't have a valid image extension.",
"file-upload-extension-error": "The file doesn't have a valid extension.",
"image-upload-success": "Save image.",
"load-user-list-error": "Error loading user list.",
"attachment-type-error": "The file format is not allowed",
"interpolations": {
"new-amount-results": "{{amount}} new results have been loaded.",
"attachment-size-error": "The file cannot be sent. The maximum size allowed for {{channel}} is {{size}}"
},
"max-file-size": "There was an error sending the file, the maximum weight allowed is",
"exceeds-max-file-size": "There was an error sending the file, its weight exceeds the maximum allowed.",
"error-transfer-chat": "There was an error transferring the chat",
"error-ending-chat": "There was an error ending the chat",
"ending-success": "Successful completion",
"transfer-success": "Transfer successful",
"config-timezone-success": "You have successfully configured the time zone!"
},
"user-admin": {
"filter": "Filter users",
"list": "User list"
},
"loaders": {
"applying-filters": "Applying filters",
"transfer-ongoing": "Transfer ongoing"
},
"mailing": {
"welcome": {
"subject": "Welcome aboard!",
"header": "¡Welcome to Chattigo!",
"content": "We hope you enjoy the platform to the fullest. To enter the platform, download the attached file with the access information and click on the button.",
"content-2": "If you have doubts to use the platform, check out our ",
"tutorials": "tutorials",
"button": "¡Let's start!"
},
"verify-account": {
"subject": "One last step: Confirm your email",
"header": "Dear @username",
"content": "Thanks for signing up for Chattigo! We already received your information.",
"content-2": "To continue with the process, please confirm your email by clicking the following button.",
"button": "Confirm email"
},
"expiration": {
"subject": "Your trial period ends today",
"header": "Dear @username",
"subheader": "How quickly time passed!",
"content": "Today ends your trial period in Chattigo. To continue improving the customer service experience, choose the plan you want to hire and our executives will contact you.",
"plans": {
"monthly": "Monthly",
"custom-values": "Custom values",
"business": "Business",
"corporate": "Corporate",
"enterprise": "Enterprise"
}
},
"expiration-warning": {
"subject": "Keep improving your customer experience!",
"header": "Dear @username",
"subheader": "5 days left to finish your free trial.",
"content": "Have you already served your customers through Chattigo? Discover all the functionalities we have to improve the experience of your clients.",
"content-2": "If you have already decided on your plan, click here to talk to our sales team.",
"enter": "Enter to Chattigo",
"keep-using": "I want to continue using Chattigo",
"free-trial": "Free trial for 14 days"
},
"recover-password": {
"subject": "Recover password",
"header": "Dear @username",
"content": "To recover your password, enter the platform using the following recovery key",
"button": "Login Now",
"hint": "The password is valid for 24 hours. Make the change before this time."
},
"campaign-delivery": {
"subject": "This is the configuration of your campaign"
},
"developer-code": {
"subject": "Try the code to implement Chattigo's Webchat!"
},
"widget": {
"subject": "Try the code to implement Chattigo's Widget!"
},
"account-activation": {
"subject": "There is little left! Validate your account to start using Chattigo"
},
"request-channel": {
"subject": "Request New Channel"
},
"low-balance": {
"subject": "Balance is reaching the limits"
},
"node-report-request": {
"subject": "Node report configuration"
},
"sincerely": "Sincerely",
"chattigo-team": "Chattigo Team",
"unsubscribe": "Unsubscribe"
},
"onboarding": {
"system-answer": {
"403-title": "Ups, something went wrong. Please try again.",
"500-title": "Ups, something went wrong. Try again later.",
"400-title": "Hey, you are already register, your request is on its way.",
"201-title": "Great! you're closer to improve the comunication with your clients.",
"201-body": "Soon we'll send you and email to complete your access.",
"success": "Great! You've configured",
"success-last-steps": "We just have to validate that it is you! Go to your emailto validate, to enter Chattigo.",
"start": "Start",
"configure-another-channel": "Configure another channel"
},
"action-calls": {
"join-free": "Join free!"
}
},
"user-data-update": {
"header": "Enter your data",
"email-as-login-message": "The email entered will be the new login",
"error-new-password-equals-old-password": "The password must be different from those previously used.",
"data-updated-correctly": "Your data was successfully updated"
},
"recover-password": {
"header": "Enter your login to recover your password",
"recover-mail-sent": "We sent you an email with the information to recover your password.",
"error-recovering-password": "We were unable to recover your password. Contact your supervisor."
},
"reports": {
"scheduled-reports": "Schedule reports",
"available-reports": "available reports",
"daily": "daily",
"weekly": "weekly",
"monthly": "monthly",
"custom": "custom",
"daily-sending-at": "This report will be sent first thing in the day.",
"weekly-sending-at": "This report will be sent the first day of every week.",
"monthly-sending-at": "This report will be sent the first day of every month.",
"scheduled-next": "The next shipment is scheduled for",
"campaigns-selected": "selected campaigns",
"latest-reports": "Generated reports",
"filter-reports": "filter reports",
"generated": "Generated",
"period": "Period",
"generated-files": "Generated files",
"available-downloads": "Available downloads",
"maximun-generate-file1": "You reached the maximum number of generated files (5).",
"maximun-generate-file3": "You reached the maximum number of generated files (10).",
"maximun-generate-file2": "If you generate a new file, the oldest one will be deleted.",
"reports-sent": "sent reports",
"filters": {
"report-type": "Type of Report",
"period": "Period",
"frequency": "Frequency",
"year": "Year"
},
"sent": "sent",
"size": "size",
"empty": "No reports sent yet",
"alerts": {
"fail-report": "Could not schedule the report, please try again later.",
"success": "The report has been successfully scheduled.",
"error-information": "Error loading the information.",
"download-error": "There was an error downloading the report, please try again later.",
"email-will-send-to": "The reports will be sent to the mail {{email}}.",
"email-not-updated": "If your email is not updated, please contact your administrator.",
"invalid-email": "Your email is not valid."
},
"types": {
"rdc": "Summary of chats",
"ddc": "Chat detail",
"rda": "Agent performance",
"lda": "Agent logs",
"rds": "Summary of sessions",
"rdb": "Summary of bots",
"rcc": "CRM's chats summary",
"rhsm": "HSM management report",
"vcr": "Call report",
"mcr": "Video call report",
"vcri": "Internal calls report",
"c2w": "Ad Performance Report"
},
"download-disclaimer-1": "1. If you have more than 1.8MM records, you can only download the reports in CSV format",
"download-disclaimer-2": "2. Downloads correspond to the period {{startDate}} - {{endDate}}",
"download-disclaimer-3": "3. In the \"HSM management report\" the total of the \"Read on\" column may be less than the real one, due to the option to disable read confirmations from the client",
"emotional-experience": "Emotional Experience",
"user-download": "User report",
"file-type": "Type of file",
"generate-archive": "Genetare archive",
"generated-archives": "Generated archives",
"download-await": "While we generate your file, you can continue using the platform",
"download-ready": "The archive is ready to download",
"download-succes": "Your download has been successful",
"download-error": "The file could not be generated. Try again.",
"maxium-report": "You reached the maximum number of generated files",
"maxium-report-warning": "If you create a new file, the oldest one will be deleted.",
"clean-reports": "Clean reports",
"empty-reports": "There are no files to download",
"download-disclaimer-4": "4. In the \"Agent performance\", the session times show the total time per agent. It is not possible to filter the times per campaign",
"download-disclaimer-5": "5. To download the \"CRM chats summary\" you must have only one campaign selected.",
"version": "Version 2.1"
},
"chat-between-agents": {
"headers": {
"title": "Chat agent - agent",
"agent-active": "active agents",
"agent-inactive": "inactive agents"
},
"inputs": {
"placeholder-search": "Search"
},
"list": {
"warning": "In case of selecting an agent from a different campaign than the initial configuration , inconsistencies could be generated in the RDC and DDC report."
},
"direct-message-button": "Direct message",
"chats-on-attention": "chats on attention",
"empty-list": "No agents available to chat",
"available-agents": "agents available",
"atention": "Attention"
},
"scheduled-chats": {
"inbox-title": "Scheduled chats",
"scheduled-title": "Scheduled chats",
"schedule": "Schedule",
"reschedule": "Reschedule",
"schedule-chat": "Schedule Chat",
"schedule-today": "Schedule today",
"schedule-tomorrow": "Schedule tomorrow",
"select-datetime": "choose date and time",
"disclaimer": "For Official WhatsApp, a charge will be made for the message sent after 24 hours of the last conversation.",
"was-scheduled": "Chat scheduled for",
"scheduled-chat": "You have a scheduled chat in",
"retake-chat": "You have a chat to retake now",
"schedule-at": "at",
"schedule-hours": "hours",
"go-to-outbound": "Go to Outbound",
"schedule-conflict": "There is a chat scheduled for that time",
"after-24": "Remember that if you want to take a chat from WhatsApp Business, after 24 hours it will be charged as a new HSM.",
"activated-chat": "The chat has been activated",
"activated-chat-introMsg": "The paused chat with",
"activated-chat-outroMessage": "has been transferred to the active tab",
"agenda": "agendamiento",
"schedule-chat-mail": "Schedule Mail"
},
"analytics-dashboard": {
"period": "Period:",
"full-screen": "Pantalla completa",
"filter-campaign": "Select one of your reports",
"filter-chat-node-report": "Select a node report",
"chat-node-title": "Node report",
"reports-available": "Reports available",
"select-reports-available": "Select one report available",
"no-reports": "No reports",
"filter-campaign-desc": "Filter your available Power Bi reports to view them on the screen.",
"filter-chat-node-desc": "Filter your available reports to view them on the screen. Remember that this report displays the bot's traffic, in relation to the campaigns it has active.",
"period-options": {
"today": "Today",
"yesterday": "Yesterday",
"last-week": "Last week",
"last-month": "Last month",
"last-seven-days": "Últimos 7 dias",
"last-thirty-days": "Last 30 days",
"custom": "Custom",
"before-yesterday": "Before yesterday"
},
"compare-to": "Compare to:",
"compare-to-options": {
"none": "None",
"previous-period": "Previous period"
},
"closed-chats-graph": {
"title": "Number of chats",
"chats": "Messages",
"total": "Total",
"bot": "Bots",
"agents": "Agents",
"tooltip": "Information per day and per channel of the closed chats, both by the agent and by the bot.",
"tooltip-bot": "Information per day and per channel of chats closed by the bot.",
"important": "Important",
"disclaimer": "for large volumes of data in the product analytics module of the processing model, there may be minor differences with the reports available for download that have the complete data."
},
"filters": "filters",
"notifications": {
"title": "Notifications",
"clear-btn": "Clear Notifications",
"empty-title": "You are up to date",
"empty-subtitle": "There are no new notifications"
},
"alerts": {
"dashboard-data-error": "An error occurred loading the dashboard data.",
"channel-types-error": "An error occurred loading channel types.",
"generating-report": "Your report is being generated.",
"generating-report-error": "An error occurred generating the report.",
"no-campaign-selected-error": "You must have at least one campaign selected.",
"no-channel-type-selected-error": "You must have at least one channel type selected.",
"no-report-data-for-today": "This report is only available for dates before today."
}
},
"multi-selector": {
"headers": {
"visible-campaigns": "Visible campaigns",
"select-all": "Select all",
"deselect-all": "Clear selection",
"channels": "Channels",
"available-channels": "Available channels",
"select-all-channels": "Select all",
"unselect-all-channels": "Unselect all",
"select-campaigns": "Choose a campaign",
"select-severals-campaigns": "Select one or several campaigns",
"select-severals-channels": "Select one or several channels",
"select-page": "Select a page",
"channel-selected": "channel selected",
"channels-selected": "channels selected"
}
},
"empty-content": {
"no-previus-chats": "you have no previous chats with this user",
"hints": {
"when-you-close": "when you close a conversation it will appear in the history.",
"when-you-close-new": "The chats will appear in the history when you close the conversation"
}
},
"chat-information": {
"chat-closed-at": "Chat closed at",
"closed-at": "Closed at",
"why-is-closed-at": "Why was this chat closed?",
"client-id": "Client ID"
},
"state-chat-notification": {
"paused-chat": "You paused the chat until (day) of (month) at (hour)hrs.",
"scheduled-chat": "You scheduled the chat until (day) of (month) (year) at (hour)hrs.",
"unpaused-chat": "The paused chat was resumed on (day) of (month) at (hour)hrs.",
"unscheduled-chat": "The scheduled chat was resumed on (day) of (month) (year) at (hour)hrs.",
"undefined-time": "You paused the chat for an indefinite time."
},
"chat-stats": {
"chats-closed": "closed chats",
"chats-founded": "founded chats"
},
"chat-header": {
"record": "Record",
"filters": "Filters",
"chatDetail": "Chat details",
"result": "Result",
"note": "Note"
},
"empty-states": {
"congrats": "Congratulations!",
"no-chats-on-hold": "You have no chats on hold",
"no-chats-selected": "No chats selected",
"no-chats-scheduled": "You don't have chats scheduled",
"must-back-to-agent": "You must return to the agent to schedule chats.",
"select-chat-first": "Select a chat to start a conversation.",
"no-agents-actives": "We do not find active agents at this time"
},
"emoctional-experience": {
"potitive": "promotes",
"neutral": "neutral",
"negative": "negative",
"emotional-level": "Emotional level",
"satisfied": "Satisfied",
"neutro": "Neutral",
"unsatisfied": "Unsatisfied"
},
"months": {
"january": "January",
"february": "February",
"march": "March",
"april": "April",
"may": "May",
"june": "June",
"july": "July",
"august": "August",
"september": "September",
"octover": "Octover",
"november": "November",
"december": "December",
"jan": "jan",
"feb": "Feb",
"mar": "Mar",
"apr": "Apr",
"ma": "May",
"jun": "Jun",
"jul": "Jul",
"aug": "Aug",
"sep": "Sep",
"oct": "Oct",
"nov": "Nov",
"dec": "Dic"
},
"upload": {
"drag-drop-or-select-a": "Drag, drop or select a",
"archive": "archive",
"no-chats-selected": "No chats selected",
"no-chats-scheduled": "You don't have chats scheduled",
"no-agents-actives": "We do not find active agents at this time",
"must-back-to-agent": "You must return to the agent to schedule chats.",
"select-chat-first": "Select a chat to start a conversation."
},
"faq-portal-agent": {
"title": "Frequent Answers",
"search": "Search",
"result": "Results",
"error": "Oops, an error occurred. Please try again later",
"empty": "The search doesn't return results, please try with different keywords",
"copy": "Copy",
"attachment": "Attachment"
},
"time": {
"hours": "hours",
"hour": "time",
"minutes": "minutes",
"minute": "minute",
"seconds": "seconds",
"second": "second",
"hours-min": "hs",
"hour-min": "h",
"minute-min": "m",
"segundo-min": "s"
},
"crm": {
"contact": "Contact",
"contact-data": "Contact data",
"associated-channels": "Associated channel(s)",
"identifier": "Identifier",
"identifier-tooltip": "It must be a unique, non-modifiable and alphanumeric data",
"cellphone-tooltip": "We will associate this field with the WhatsApp channel, so you must enter a mobile phone number.",
"surname": "Surname",
"gender": "Gender",
"id-phone": "ID / Phone",
"warning-message": "This ID is already been taken in another contact. Do you wish to associate it?",
"warning-message-2": "This ID belongs to another contact. Do you want to verify the contact information?",
"warning-save-message": "Remember to save the data before finalizing or you will lose the changes.",
"assosiate-contact": "Assosiate contact",
"see-contact": "See contact",
"notes": "notes",
"messages": {
"saved-contact-success": "Contact details have been successfully saved",
"no-results": "Finished search",
"remove-channel-success": "Channel removed successfully"
},
"no-channels": "Does not have associated channels.",
"delete-channel": "Do you want to delete this channel?",
"delete-channel-warn": "Only the channel and its associated information will be deleted.",
"delete-all-channel-warn": "When confirmed, the contact will be deleted.",
"delete-channel-back": "Return",
"delete-channel-confirm": "Delete",
"search-placeholder": "Search for a customer by ID",
"add-country-warning": "Add the the customer's country code so that the mobile number is in the correct format."
},
"paused-chat": {
"title": "Pause chat",
"paused": "Chat has been paused",
"undefined": "Undefined",
"title-mail": "Pause mail"
},
"monitoring": {
"agent-monitoring": "Agent monitoring",
"agent-logout": "Agent has logged out, select another to monitor"
},
"manuals": {
"go-to-chattigo": "Go to chattigo",
"page-title": "User manuals",
"page-description": "Download your interest profile manual",
"manual": "Manual",
"menu": "Help center",
"analytics": "Analytics",
"agent-manual": "Agent manuals",
"supervisor-manual": "Supervisor manuals",
"conf-manual": "Configuration manuals",
"analytics-manual": "Analytics manuals",
"shop-manual": "Shop manuals",
"bot-manual": "Bot manuals",
"agent-description": "Check all agent interface functionalities",
"supervisor-description": "Discover how to monitor your agents and check all supervisor functionalities",
"config-description": "Manage your campaigns and channels through the configuration. Know each and every option available to edit",
"analytics-description": "Learn how to download an program your reports through a step by step",
"shop-description": "Check how to make balance purchases for messaging your outcomming messages",
"bot-description": "Our bots platform is an interface where you can create your own bot flow",
"show-all-manuals": "Show all manuals",
"contact-to-cs": {
"link-to-modal": "If you need to be contacted by a",
"costumer-success": "Customer Success",
"do": " executive,",
"modal-title": "Contact an executive",
"modal-subtitle": "Tell us how we can help you and we will contact you shortly.",
"modal-label-motive": "Reason for contact",
"modal-label-comment": "Comment"
},
"tab-manuals": {
"name": "Manuals"
},
"tab-service": {
"name": "Service",
"nav": {
"unsubscribe": {
"menu-name": "Cancellation request",
"form": {
"title": "Service cancellation request",
"text": {
"header": "Are you leaving us? At",
"header-2": " chattigo ",
"header-3": "we always want to improve, you can contact us ",
"link": "here",
"footer": " to talk about your concerns."
},
"company": "Company name",
"company-error": "This field is required. Please fill it out.",
"email": "Email",
"email-span": "(We will contact your team here)",
"email-error": "This field is required. Please fill it out.",
"reason": "Reason for suspension",
"reason-error": "To continue, select an option from the drop-down menu.",
"reason-option-default": "Select...",
"reason-options": [
"Platform cost",
"Platform bugs",
"Lack of tools",
"Service dissatisfaction",
"Breach of contract",
"The platform did not meet expectations",
"Internal restructuring of the company",
"Other"
],
"improvements": "What can we improve?",
"improvements-placeholder": "Tell us in detail why you want to suspend the service.",
"btn-send": "Send"
},
"modal": {
"title": "We are sorry to see you go",
"subtitle": {
"header": "We have received your request and will contact you shortly to finalize the process. ",
"link": "Let us know",
"footer": " if there is anything we can do to change your decision."
},
"text": "The campaign and channel will be terminated on the stipulated date. The number will be released after administrative review and confirmation processes.",
"btn-ok": "Understood"
}
}
}
}
},
"closures-types": {
"title": "Ending labels"
},
"product-sheets": {
"title": "Product sheets",
"closure-description": "Product sheet of the Closing Tags functionality for the Human and Bot platform."
},
"message-hint": {
"attach": "attach",
"mic": "microphone",
"send": "send"
},
"subscription": {
"close-account": {
"title": "Are you sure to go, {{name}}?",
"form-title": "Close my account",
"form-button": "Close account",
"form-link": "I want to give you another chance",
"form-info": "This is necessary to verify that you are the owner of the account and to prevent unauthorized deletion of the account.",
"label-why-leaving": "Why are you leaving us?",
"label-what-improve": "What should we improve?",
"label-password": "Enter your password",
"placeholder-why-leaving": "Enter a text here",
"placeholder-what-improve": "Enter your comment"
},
"payment": {
"back-link": "Back",
"title-update": "Update your plan and keep using Chattigo",
"title-four-days": "Buy your plan and enjoy Chattigo",
"title-update-no-trial": "Update your payment method",
"subtitle": "Check other plans we have for you.",
"error-card": "Card blocked, update your payment information",
"total-enterprise": "Contact an executive",
"breadcrumb": {
"step-select-plan": "Plan selection",
"step-pay": "Payment",
"step-confirm": "Confirmation"
},
"confirm": {
"title": "Payment confirmation",
"subtitle-update": "Your billing information has been updated.",
"subtitle-expire": "You can now continue using your {{plan}} plan ."
},
"alert": {
"card": {
"update-credit-card": "Update card"
},
"text-agent": "The account has been suspended for non-payment. The messages will be sent again when the payment is regularized.",
"text-primary": "Your account has been suspended",
"text-responsive": "due to unpaid invoices",
"text-secondary": ". For more information click ",
"text-link": "here"
},
"blocked-for-non-payment-modal": {
"supervisor": {
"title": "This Account Has Been Suspended!",
"with-tdc": {
"first-modal": {
"text-head": "Your account is temporarily suspended due to unpaid invoices. In order to pay your balance, ",
"text-link": "contact an executive ",
"text-footer": "so that you can continue enjoying chattigo."
},
"second-modal": {
"text-head": "Your account is temporarily suspended due to unpaid invoices. Once the overdue invoices are paid, your account will be reactivated as soon as possible.",
"text-footer": "Contact an executive so you can continue enjoying chattigo."
},
"btn": "CONTACT EXECUTIVE"
},
"no-tdc": {
"first-modal": {
"text-head": "Your account is temporarily suspended due to unpaid invoices. Add a payment method in the Consumption module and ",
"text-link": "contact an executive",
"text-footer": " so that you can continue enjoying chattigo."
},
"second-modal": {
"text-head": "Your account is temporarily suspended due to unpaid invoices. Once your overdue amount is paid, your account will be enabled as soon as possible.",
"text-head-2": "Add a payment method in the ",
"text-head-strong": "Consumption module ",
"and": "and ",
"text-link": "contact an executive ",
"text-footer": " so that you can continue enjoying chattigo."
},
"btn": "GO TO PAYMENT METHOD"
}
},
"agent": {
"title": "We have suspended your account",
"text": "We have suspended your account because we have detected irregularities in the payment of your service. Contact your supervisor to regularize your situation.",
"btn": "UNDERSTOOD"
}
}
}
},
"auto-configuration": {
"alignment": {
"label": "Widget alignment",
"right": "Right",
"left": "Left"
},
"modal-finish-config": {
"modal-finish-title": "Are you satisfied with the configuration?",
"modal-finish-description": "The next time you want to edit the style of your Webchat, you will need to contact support.",
"modal-finish-buttons": {
"modal-finish-confirm": "Finish style",
"modal-finish-cancel": "Cancel"
}
},
"initial-config": "Initial configuration",
"chat-config": "Chat configuration",
"widget-style": "Widget style",
"chat-bubble": {
"label-1": "Chat bubble text",
"label-2": "max. 24 characters"
},
"btn-preview": "Chat Button Preview",
"campaign-associated": "Associated campaign",
"channel-associated": "Associated channel",
"welcome-text": {
"label-1": "Welcome text",
"label-2": "max. 40 characters"
},
"brand-name": "Brand name",
"brand-color": "Brand color",
"widget-preview": "Your widget preview",
"default-user-message": {
"label-1": "Default user message",
"label-2": "max. 80 characters"
},
"open-widget": "Open widget by default",
"image-tooltip": "The logo must be in .jpg or .png format",
"alignment-faq": "Select from which position your widget will be displayed on the screen.",
"have-account": "Do you already have an account?",
"start-session": "Log in",
"repeat-password": "Repeat password",
"email-agent-error": "Email already in use.",
"continue": "Continue",
"save": "Save",
"config": "Set",
"config-campaign": "Configure your campaign",
"last-name": "Last name",
"prefix": "Prefix",
"telephone": "Telephone",
"company": "Company",
"industry": "Industry",
"welcome-title-no-trial": "Welcome to Chattigo",
"welcome-subtitle-no-trial": "Optimize the relationship with your customers with the",
"welcome-subtitle-no-trial-plan": "Plan {{plan}}",
"welcome-subtitle-subscribe": "Subscribe now!",
"welcome-subtitle-trial": "Activate your free trial and enjoy our benefits.",
"welcome1-title-first": "Activate your free trial for",
"welcome1-title-second": "in Chattigo!",
"welcome1-title": "Try the Chattigo Startup plan for 14 days!",
"welcome1-slogan": "\"The era of digital communication with your customers\"",
"welcome1-test": "Free trial for 14 days",
"welcome1-info": "Write an email and password to enter the platform",
"welcome2-title": "Fill in your details",
"welcome2-subtitle": "We want to get to know you better. Please complete this information in order to start the test in Chattigo.",
"welcome2-info": "",
"create-campaign-title": "You are almost ready to start your free trial!",
"create-campaign-title-pay": "You are almost ready to go! \nCreate your first campaign",
"create-campaign-subtitle": "To configure your account you must create a campaign",
"create-campaign-subtitle-second": ", so you can serve your customers through the Chattigo platform.",
"create-campaign-tooltip": "A campaign is a configuration set to provide service to your customers through the Chattigo platform.",
"create-campaign-info": "Login data",
"campaign-name": "Name of the campaign",
"campaign-typification": "Closing typification",
"campaign-typification-tooltip": "The closing type is the label to be used when ending the chat",
"campaign-agent-name": "Agent name",
"campaign-agent-subtitle": "Configure the agents that will manage your campaigns. You can add up to {{type}} agents",
"create-channel-title": "Configure your channels",
"create-channel-subtitle": "Configure your channels and you can start using Chattigo.",
"select-channel": "Select and configure a new channel",
"channel-add": "Add a new channel",
"back": "Back",
"back-to-channel-modal": "If you close the window you will go back to channels and you will lose your configuration.\nAre you sure?",
"back-to-channel-modal-button": "Yes, I'm sure",
"config-next": "Configure later",
"attach-logo": "Attach your logo",
"upload-logo-title": "Upload your logo",
"upload-logo-action": "Upload logo",
"upload-logo-drag-option": "Drag and drop or",
"upload-logo-option-link": "Select a file",
"upload-logo-relocate-option": "Drag to relocate the photo",
"preview-title": "Preview of your webchat",
"webchat-title": "Complete the following information to continue",
"title": "Title",
"subtitle": "Subtitle (maximum 40 characters)",
"start-field": "Start field",
"widget-alignment": "Widget Alignment",
"step-1": "1. Initial setup",
"step-2": "2. Webchat Style",
"step-3": "3. Text Configuration",
"select": "Select",
"campaign-select": "Select campaign",
"channel-select": "Select channel",
"align-select": "Select alignment",
"primary-color": "Primary Color",
"color": "Box color",
"placeholder-title": "Chattigo",
"placeholder-subtitle": "Chatting is the new way of talking",
"enter-your-name": "Enter your name",
"start-a-conversation": "Start a conversation",
"start-conversation": "Start conversation",
"logo-tooltip": "The logo must be .jpg or .png format.",
"image-cropper-info": "Adjust the cropping area to edit the image",
"label": "Label",
"label-enter-placeholder": "Enter label",
"content": "Content",
"content-enter-placeholder": "Enter content",
"preview": "Preview",
"telegram-title": "Telegram settings",
"telegram-show-example": "See example",
"reference-image": "Reference image",
"campaign-finish-title": "Welcome to Chattigo! \nYour trial period has started.",
"campaign-finish-title-pay": "Congratulations! \nYou are already part of our community.",
"campaign-finish-subtitle": "On the platform you will be able to configure different channels for your campaigns, manage agents and enjoy the Omnichannel experience that Chattigo has for you.",
"campaign-finish-subtitle-second-free": "Start your 14-day trial now!",
"campaign-finish-button": "Configure channels",
"excellent": "Excellent! ",
"successful-configuration": "You already set up your ",
"last-step": "You can configure another channel or log in to start using Chattigo. Remember that to complete the configuration, you must activate the channel within the platform.",
"start": "Start",
"config-other-channel": "Configure another channel",
"welcome-back-title": "Welcome back",
"welcome-back-subtitle": "We are very happy to have you here again, enter the platform and you can finish your settings.",
"enter-the-platform": "Enter the platform",
"insert-webchat-code": "Insert the webchat code in your web page.",
"insert-whatsapp-widget-code": "Insert the widget code in your web page.",
"send-to-dev": "Send this code to your developer",
"copy-code": "Copy code",
"copy-code-description": "Copy the following code and insert it into the HTML of your website or send the code to your developer.",
"html-code-collapse-open": "Configuration code",
"html-code-collapse-open-2": "Channel identification code",
"html-code-collapse-closed": "Developer code",
"html-code-email-placeholder": "Enter an email",
"copy-did-vtex": "Copy the Channel ID Code to paste it into the Vtex platform and complete the integration.",
"copy-code-clipboard": "Copied",
"enter-company": "Enter the company",
"select-industry": "Select the industry",
"search-country-placeholder": "Search country",
"countries-title": "Countries",
"enter-name": "Enter name",
"enter-lastname": "Enter last name",
"enter-campaign-name": "Name",
"enter-typification-name": "Closing typification",
"enter-email": "Enter email",
"language": "Language",
"config-channel-title": "{{type}} settings",
"config-of-channel": "{{type}} settings",
"config-channel-subtitle": "Configure and design {{type}} styles",
"facebook-channel-title": "Confirm the Fanpage you want to configure for your {{type}} channel",
"social-login": "Or login with:",
"social-sign-up": "or sign up with",
"facebook-login": "Continue with Facebook",
"google-login": "Continue with Google",
"copy-mail": "Copy mail",
"industries": {
"food": "Food",
"automotive": "Automotive",
"real-estate": "Real estate",
"contact-center": "Contact Center",
"education": "Education",
"entertainment": "Entertainment",
"governmental": "Governmental",
"media-and-advertising": "Media / Advertising",
"leisure-travel-and-tourism": "Leisure, travel and tourism",
"retail": "Retail",
"financial-services": "Financial services",
"health-services": "Health services",
"technology": "Technology",
"others": "Others"
},
"or": "or",
"tdc": {
"payment-step": "Payment Method",
"payment-card": "Credit Card",
"payment-input-card-label": "Credit Card number",
"payment-input-cvc-tooltip": "Additional code printed on the back of the card.",
"payment-input-date-label": "Due date",
"payment-input-card-name-label": "Card ID Name",
"payment-input-card-name-placeholder": "Enter card name",
"summary-title": "Contract summary",
"summary-title-bought": "Contract summary",
"modal-cs-title": "The request was sent successfully",
"modal-cs-enterprise-subtitle": "An executive will contact you shortly to update your {{plan}} plan.",
"modal-cs-enterprise-extra-info-review": "Check",
"modal-cs-enterprise-extra-info-link": "the plans",
"modal-cs-enterprise-extra-info-more": "we have for you",
"modal-cs-subtitle": "Shortly, a member of our team will contact you to sign up for your Chattigo plan.",
"modal-add-card-disclaimer": "Updating your payment method and counting from the next billing period, your subscription will be automatically renewed the first days of each month and your account will be charged the value of the current plan contracted.",
"modal-add-success": "Your payment information has been successfully updated.",
"buy-button": "Buy",
"link-cancel": "Cancel your plan",
"pay": {
"title": "Start now your {{plan}} plan ",
"subtitle": "Add your payment method to continue.",
"summary-info": "* First billing charge will be applied on proportion to the rest of the month and next billing charge will be full charge. \nYou can adjust in our plan if you need additional services.",
"summary-info-update-1": "Authorization to charge plan {{plan}}: ",
"summary-info-update-2": "When updating your plan, the difference in price is considered in relation to the plan you had previously, and only the proportional consumption of the remainder of the month will be charged at the new rate.
Your subscription will be automatically renewed during the first days of each month and your account will be charged the agreed rate of the contracted plan.",
"summary-free-test": "or take a",
"save-buy": "100% secure purchase",
"need-help": "If you need help from an executive",
"review": "Check our",
"click-here": "click here",
"terms-and-conditions": "terms and conditions"
},
"free": {
"title": "Start your 14-day free trial",
"subtitle": "Add your payment method to continue with your free trial.We will not make any charges related to the plan.",
"summary-info": "The functionalities of the trial plan are free for 14 days, but you must add payment information to make the subscription once the plan ends.",
"summary-info-second": "Cancel your free trial at any time",
"summary-free-test": "Add payment method later"
},
"already-pay": {
"info": "If you need to change your billing information, you can do it on the platform.",
"button": "Continue configuration",
"edit-credit-card": "Change billing information"
},
"error": {
"payment-input-card-error": "Please enter a valid card number",
"payment-input-date-error": "Please enter a valid date",
"payment-input-cvc-error": "Please write a valid cvc",
"payment-error-pay": "The payment could not be made, check your data.",
"payment-error-trial": "Your card could not be validated, check your data."
},
"success": {
"title": "Thank you for hiring the {{plan}} plan",
"subtitle": "We have sent you the proof of your purchase to the email you registered.",
"subtitle-second": "Now, you can configure your first campaign.",
"summary-title": "Summary",
"summary-plan": "Contract Plan",
"summary-date": "Contract date",
"suggestion": "If you need to buy more licenses, you can manage it directly on the platform",
"whatsapp-option": "WhatsApp channel option with additional cost, ask our sales team for conditions and costs",
"modal-title": "Payment successful!",
"modal-subtitle": "Your payment has been processed successfully",
"upgrade-plan-success-snackbar": "Your plan has been updated successfully."
},
"updating-plan": "You are updating to "
},
"plans": {
"info": {
"current-plan": "Current plan",
"title": "Meet the plans",
"what-include": "Chat/Unlimited Conversations/ Wetchat Channel. Wall License Selfcustomized. Support days of year. Send/Multimedia reception",
"what-include-disclaimed-first": "* Subject to compliance with Facebook terms and conditions.",
"what-include-disclaimed-second": "** Not valid for Mexico.",
"currency-alert": "The values are calculated in dollars, the exchange rate to the rest of the currencies is referential.",
"table-disclaimed-first": "*(1): WhatsApp Business API (see Terms and Conditions).",
"table-disclaimed-second": "*(2): WhatsApp charges the Business API per business-initiated or customer-initiated conversation based on the country of origin of the customer's WhatsApp number, which includes all messages delivered in a 24-hour session.",
"table-disclaimed-third": "*(3): Chattigo Fee: value sessions at Official Facebook price + an additional 10%.",
"table-disclaimed-fourth": "*(4): A session initiated by the user ends 24 hours after the delivery of the first commercial message.",
"table-disclaimed-fifth": "*(5): WhatsApp channel option with additional cost / ask for condtions to our sales teams.",
"table-disclaimed-sixth": "*(6): Email: no monthly cost, but includes setup cost/ Twitter: with monthly cost, no includes setup cost / Mercado Libre: no additional cost, only setup cost.",
"table-disclaimed-seventh": "*(7): License option with additional cost.",
"table-disclaimed-eighth": "*(8): Emotional experience: with additional cost. Ask our sales team for conditions and costs.",
"table-disclaimed-ninth": "* Price per additional conversation: 0.05 USD",
"table-disclaimed-emotional-experience": "* Emotional Experience option with additional cost. Ask our sales team for conditions and costs.",
"table-disclaimed-twitter-third": "*** Twitter does not have a setup cost, but includes a monthly cost.",
"table-disclaimed-ml-third": "*** Mercado Libre has no additional cost.",
"table-only-desktop-part-one": "To see the comparative table of plans, we recommend you visit",
"table-only-desktop-part-two": "in its desktop version."
},
"title": {
"startup": "Startup",
"grow-up": "Grow Up",
"business": "Business",
"corporate": "Corporate",
"enterprise": "Enterprise",
"trial": "Free trial"
},
"description": {
"startup": "Start little by little!",
"grow-up": "Growing with you",
"business": "Go for more",
"corporate": "Let's get all of it!",
"enterprise": "Only for experts ;)",
"simple": "The era of digital communication with your customers",
"complex": "Create an omnichannel relationship with your customers and renew trust through communication",
"monthText": "per month",
"textValue": "Personalized value creation"
},
"button-text": {
"free-test": "Free trial",
"contract": "Contract",
"contactus": "Contact Us",
"start-test": "Start free trial",
"i-want-it": "I want it!",
"contact-executive": "Contact a sales executive"
},
"benefits": {
"channel": "Channels",
"feature": "License and Support",
"reporting": "Reporting System",
"bot": "Bot",
"bots": "Bots",
"tool": "Tools",
"whatsapp-business": "WhatsApp Business API Certified *",
"webchat": "Webchat",
"whatsapp-widget": "Whatsapp widget",
"facebook-title": "Facebook",
"facebook": "Facebook muro",
"instagram": "Instagram",
"messenger": "Facebook messenger",
"email": "Email**",
"twitter": "Twitter**",
"hangouts": "Hangouts",
"instagram-direct": "Instagram Direct",
"mercado-libre": "Mercado libre **",
"power-bi": "Power BI",
"power-bi-pro": "Power BI pro",
"emotional-experience": "Emotional experience****",
"video-call": "VideoCall",
"telegram": "Telegram",
"whatsapp-outgoing-shipments": "Individual or mass outgoing shipments by WhatsApp",
"whatsapp-automated-delivery": "Automated delivery by WhatsApp via API",
"outbound-scheduled-shipping": "Outbound scheduled shipping",
"webchat-custom-design": "Webchat design customization",
"agent": "Agents",
"supervisor": "Supervisor",
"supervisor-premium": "Manager",
"personalized-licenses": "Customized Licenses",
"support": "Support",
"conversations-unlimited": "Unlimited Conversations **",
"scheduled-reporting": "Programmed Report",
"initial-chatbot": "Attention ChatBot (ITR)",
"bot-reporting": "Bot reporting",
"autoresponders": "Auto-Answers",
"chat-history": "Chat history of each contact",
"typifications": "Typifications",
"chattigo-app": "Mobile app",
"freq-questions": "Frequent questions",
"satisfaction-survey": "Satisfaction Poll",
"access-crm": "CRM integrations",
"carterization": "Carterization",
"agents-chats": "Agents chat ***",
"chat-notes": "Chat notes",
"much-more": "And much more!...",
"contact-center": "Contact center",
"title-free": "You have a free trial",
"title-free-trial-for": "for",
"title-free-trial-days": "14 days",
"subtitle-free": "Activate your free trial and enjoy the following benefits",
"whatsapp": "WhatsApp",
"self-manageable-platform": "Self-manageable platform",
"chat-conversations": "Chat / Conversations of bot",
"real-time-monitoring": "Real time supervision",
"reports-module": "Reports Module",
"sending-receiving-multimedia": "Send / Received Multimedia",
"administrator-platform": "Administrator platform (own platform configuration)",
"typical-phrases": "Common Answers",
"access-to-outbound": "Outbound",
"additional-chat-channels": "Additional chat channels (Email, Telegram, Twitter, Hangouts)",
"values": {
"integration": "Integrations \n(additional cost)",
"fifteen-hundred-chat": "1500 chats",
"three-thousand-session": "3000 chats",
"seven-thousand-session": "7500 chats",
"fifteen-thousand-session": "15000 chats",
"two-questions": "Up to 2 questions",
"three-questions": "Up to 3 questions",
"simple-configuration": "Simple config.",
"advanced-configuration": "Advanced config.",
"personalized": "Personalized",
"customizable": "Customizable",
"five-level": "Up to 5 levels",
"four-level": "Up to 4 levels",
"three-level": "Up to 3 levels",
"two-level": "Up to 2 levels",
"one-level": "Up to 1 level",
"thirty-chats": "Up to 30 chats",
"unlimited": "Unlimited"
}
},
"detail": {
"contact-to-executive": "Contact an executive",
"modal-title-desk": "Request sent successfully",
"modal-title-mob": "Request sent",
"modal-subtitle": "Your query was sent successfully. A member of our team will contact you shortly.",
"label-email-corporate": "Corporate email",
"label-email-subtitle": "Please, do not enter free accounts",
"label-plan": "Interest in plan",
"label-employees": "Number of employees",
"label-area": "Area / department",
"label-select": "Select",
"placeholder-select-plan": "Select plan",
"plan-title": "To contract your {{type}} plan, complete the following form and a commercial representative will contact you."
},
"currency": {
"title": "Currency",
"usd-long": "USD / US$",
"eur-long": "EUR / €",
"brl-long": "BRL / R$",
"usd-short": "US$",
"eur-short": "€",
"brl-short": "R$"
}
}
},
"campaign-board": {
"title": "Campaigns",
"filters": "Filters",
"see-more": "See more",
"timezone": "Time Zone",
"msg-error": "Sorry an error occurred. Try again",
"empty-data": "No Campaigns",
"set-timezone": "Set time zone",
"timezone-modal-title": "Campaign time zone",
"schedule": {
"title": "Timetable",
"hours-operation": "Hours of operation",
"weekdays": {
"monday": "Monday",
"tuesday": "Tuesday",
"wednesday": "Wednesday",
"thursday": "Thursday",
"friday": "Friday",
"saturday": "Saturday",
"sunday": "Sunday"
},
"msg-updated": "Schedule updated successfully"
},
"auto-answers": {
"title": "Autoanswers",
"message": "Autoanswers messages",
"msg-updated": "Autoanswer updated successfully"
},
"holiday-schedule": {
"title": "Holiday schedule",
"date": "Date",
"hour": "Time",
"to": "To",
"msg-updated": "Holiday schedule updated successfully"
},
"frequent-answer": {
"title": "Frequent Answers"
},
"channels": {
"title": "Channels",
"active": "Active Channels"
},
"dont-data": {
"add": "Add",
"you-do-not-have": "You don't have"
}
},
"holiday-schedule": {
"edit-title": "Add holiday schedule",
"label-name": "Name of the Holiday Schedule",
"placeholder-name": "Enter the name of the Holiday Schedule ...",
"label-datetime": "Date and time",
"placeholder-message": "Write here the holiday autoresponder message ...",
"label-name-short": "Name of the Holiday",
"label-empty-section-center-title": "You don't have holidays",
"label-empty-section-center-description": "To add a holiday schedule this month select",
"label-confirm-remove": "Are you sure to delete this holiday schedule?",
"label-confirm-active": "When deactivating this holiday, the autoresponder",
"message-bad-calendary-range": "End date must be greater than Start date"
},
"schedule": {
"message-no-config": "It is not possible to configure this schedule",
"label-confirm-active": "Are you sure to deactivate this schedule?",
"label-name-short": "Schedule Name",
"label-empty-section-center-title": "You don't have schedule",
"label-empty-section-center-description": "To add a schedule this month, contact your service provider",
"label-active-24h": "Activate 24 hours",
"edit-title": "Add schedule",
"message-bad-calendary-range": "End Hour must be greater than Start Hour",
"since": "Since"
},
"code-verification-modal": {
"help-us": "Help us confirm that it is really you",
"we-send-you": "We send you a security code to {{emailAddress}}.",
"wait": "It may take a moment to arrive.",
"wrong-code": "Wrong code. Please try again.",
"received": "Didn't you receive it?",
"send-again": "Resend the code",
"forwarded-success": "Code forwarded successfully"
},
"bots": {
"notification-title": "What is new?",
"notification-text-iListp1": "Now you can send messages with interactive lists to those channels which stand them. Those messages allow sending",
"notification-text-iListp2": "up to ten options, ",
"notification-text-iListp3": "all in one message, and from the deployed menu from your smartphone",
"notification-text-iList2": "Start using this new function accesing in the actions of the chosen bot 'Option Menu' and start setting the list option.",
"notification-text-iList3": "If you do not have a channel that supports Interactive message list your message will be seen as a traditional option menu. The same occurs for the Interactive Buttons.",
"add-new-button": "Add new button",
"add-new-option": "Add new option",
"add-new-carrusel-option": "Add new option to the carousel",
"drag-options-for-change-order": "Drag and drop the options to change the order.",
"upload-file-up-to": "Upload an attachment up to ",
"select-a": "Select or drag a",
"file": "file",
"associated-node": "associated node",
"minutes": "Minutes",
"seconds": "Seconds",
"properties-modified-alert": "You modified the message properties.",
"want-save": "Do you want to save?",
"status-active": "Activated",
"status-deactivated": "Deactivated",
"published": "Published",
"not-published": "Not published",
"filters": {
"label": "Filter by"
},
"properties": {
"alert-poll-connected": "The Survey Bot has been connected successfully!"
}
},
"connectors": {
"title-singular": "connector",
"list": {
"title": "Service connectors",
"delete": "Delete",
"delete-full": "Delete connector",
"modify": "Modify",
"modify-full": "Modify connector",
"create-new-connector": "Create a new service connector",
"create-new-connector-short-label": "Create a new service connector",
"connector-status": "Connector status",
"delete-connector-confirmation": "Are you sure to delete this connector?",
"connector-has-bots": "To delete this connector you have to go to your BOT configuration and delete it directly.",
"connector-activation-success": "The service has been activated successfully.",
"connector-deactivation-success": "The service has been deactivated successfully.",
"connector-activation-error": "An error occurred while activating the service connection.",
"connector-deactivation-error": "An error occurred while disabling the service connection.",
"connector-deletion-success": "The connector has been removed successfully.",
"connector-deletion-error": "An error occurred removing the connector.",
"not-delete-connector": "Remove connector",
"not-delete-connector-description": "To remove this connector, you must disconnect the bots.",
"not-deactivate-connector": "Disable connector",
"not-deactivate-connector-description": "To deactivate this connector, you have to disconnect the bots.",
"edition-warn-connector": "Modify connector",
"edition-warn-connector-description": "When modifying this connector, the action will impact all connected bots."
},
"configuration": {
"text-example": "It can be a fixed or variable value example",
"text-headers": "Enter the header name and the assigned value.",
"text-params": "Enter the parameter name and assigned value.",
"text-body": "Enter the body of the service call in JSON format.",
"subtitle": "To validate that the service works correctly you must enter the information of the variables contained in the body in the following format ",
"subtitle-format": "My name is ",
"table-placeholder-name": "Enter new name",
"table-placeholder-value": "Enter new value",
"table-placeholder-description": "Write description",
"table-column-name": "Name",
"table-column-value": "Value",
"table-column-description": "Description",
"placeholder-name": "Write a name",
"example": "example",
"save": "Save",
"edit": "Edit",
"configure": "Set",
"return": "Return",
"finish-configuration": "Finish setup",
"input": "Input",
"validate-output": "Validate Output",
"validate-output-empty-state": "We are working on this functionality, you will receive news soon.",
"call-type": "Call type",
"service-url": "Service url",
"button-action-add": "Add",
"button-action-add-params": "Add Parameter",
"button-action-add-headers": "Add Header",
"notification-header": "header configurated",
"notification-param": "param configurated",
"notification-json": "Values JSON configurated",
"create-service-error": "An error occurred while creating the service connection.",
"update-service-error": "An error occurred while modifying the service connection.",
"load-service-error": "An error occurred while loading the service connection.",
"configuration-missing-name-and-url": "Name and url must be provided.",
"configuration-missing-changes": "Changes must be made in order to save."
},
"bot": {
"select-connector": "Select a connector",
"variables": "Variables",
"no-variables": "You don't have associated variables",
"tooltip": "Once you've selected the connector, you will have to connect the variables in case you need them in order for it to work",
"tooltip-show-as-p1": "Each one will show its first options:",
"tooltip-show-as-p2": "interactive list (10), interactive keypad (3) and list (50).",
"tooltip-show-as-p3": "If the service entered is not related to the lists and keypads, select",
"tooltip-show-as-p4": "does not apply.",
"create-connector": "Add configuration",
"select-service-to-connect": "Select a service to connect",
"show-as": "Show as",
"interactive-list-label": "Interactive list",
"interactive-keypad-label": "Interactive keypad",
"list-label": "List",
"not-apply-label": "Does not apply",
"response-variable-label": "Response variable to display",
"response-variable-placeholder": "Name (according to the response from the service)",
"modal-confirm": {
"title": "Remember",
"text-p1": "In the case of interactive list, interactive keypad and list,",
"text-p2": "if the option has more than 24 characters, only the first 24 will be shown."
}
},
"validation": {
"title": "Test your service filling out the missing information.",
"no-vars": "You don't have associated variables. You can validate the output anyways.",
"validate": "Validate Output",
"variable": "Variable",
"status": "Status",
"time": "Time",
"size": "Size",
"write-a-value": "Write a value",
"error": "There's been a problem validating this service."
}
},
"channel-alert": {
"button": "disable channel",
"text1": "You are disabling the channel ",
"text2": "If you want to cancel the payment of this channel, you must contact support.",
"confirm-delete": "Are you sure to delete the channel {{name}}",
"confirm-delete-title": "Delete channel",
"confirm-delete-description": "'{{channelName}}' will be removed from your channels,",
"confirm-delete-question": "Do you want to proceed?",
"button-delete": "Delete",
"button-cancel": "Cancel",
"error-delete": {
"title": "We have not been able to delete {{name}} as it has active chats within the system.",
"text": "If you are sure you want to remove it, please contact support."
}
},
"crm-odoo": {
"customer-history": "Customer history",
"assign": "Assign",
"add-model": "Assign Models",
"erase-model": "Erase Models",
"no-data": "There is no model associated with this user",
"model-limit": "You have assigned the limit of models per contact",
"columns-table": {
"name": "Name",
"date": "Date",
"state": "State",
"total-amount": "Total Amount",
"pending-amount": "Pending amount",
"estimated-income": "Estimated income",
"assigned-to": "Assigned to",
"priority": "Priority",
"actual-state": "Current state",
"invoice-status": "Invoice status",
"invoiced": "Invoiced",
"new": "New"
},
"models-names": {
"invoice": "Invoice",
"opportunity": "Opportunity",
"order": "Order",
"ticket": "Ticket",
"budget": "Budget"
}
},
"app-videocall": {
"title": "Videocall",
"url-join": "To join the video call, enter the following ",
"recommendations-label": "Recommendations",
"recommendation-1": "Drag the video call to the place that best suits you within the platform to continue attending other chats.",
"recommendation-2": "For a better experience, we recommend inviting a maximum of 3 people to the video call.",
"pop-up": {
"title": "You have a video call in progress",
"question": "Do you want to finish it?",
"affirmative-answer": "Yes, I want",
"negative-answer": "No, I don't want to"
},
"url-watch-recorded-video": {
"enabled": "Hello! Your video will be available within 10 minutes at the following link",
"disabled": "Video call link: Not available, as the customer did not join the video call"
},
"url-room": "To join the video call, enter the following link:"
},
"pbi": "Summary PBI",
"dashboard-pbi": {
"empty-state-title": "Filter your reports to view",
"empty-state-description": "You must filter by campaign in order to view your available Power Bi reports.",
"placeholder-filter-report": "Available reports",
"search-title-report": "Select an available report"
},
"app-emotional-experience": {
"title": "Emotional Experience",
"analytics": "Analitics",
"deselect-all": "Delete selection ",
"campaign-label": "Campaigns",
"visible-campaigns": "Visible Campaings",
"placeholder-search": "Search",
"whitout-exp": "No feelings analysis",
"modal-alert-not": "For more information about this functionality, contact an executive through the following email:",
"loading": "Loading",
"select-all-campaign": "select all",
"unselect-all-campaign": "Unselect all",
"help-text": "Search text",
"checkboxs": {
"select-all": "select all",
"unselect-all": "Not choosing all"
},
"filter-card": {
"filter-title": "Filters",
"placeholder-search": "Search",
"placeholder-search-start": "Agent / Client / Chat / Typing",
"date": "Date"
},
"average-card": {
"average-title": "Averages",
"total-closed-chats": "All closed chats",
"promoters": "Promoters",
"neutral": "Neutrals",
"detractors": "Detractors",
"emotional-level": "Emotional level",
"users": "Users",
"agents": "Agents"
},
"filter-people-agents-average": {
"filterType": "Filter by",
"average": "Average",
"users": "Users",
"agents": "Agents",
"help": "Here you can see the averages based on the selected filters"
},
"chat-card": {
"closed-chat": "Chat closed at",
"question-closed": "Why the chat was closed?",
"whitout-date": "unassigned date",
"detail-chat": "Chat detail"
},
"filter-drawer": {
"title": "Filters",
"date-title": "Date and Time",
"btn-filter": "Filter",
"channel-label": "Channel",
"visible-channel": "Visible channels",
"emotions-label": "Emotions",
"visible-emotions": "Visible emotions",
"start-date": "Start",
"finish_date": "End"
},
"empty-state": {
"title": "Emotional Experience",
"btn-contacto": "More information",
"text-1": "Now you can already, evaluate emotions, attitudes and opinions. You will be able to understand the way in which customers react to a specific product or service.",
"text-2": " The Emotional Experience tool uses advanced artificial intelligence technologies, such as natural language processing, text analysis, and data science to identify, extract, and study subjective information. In simpler terms, classify a text as positive, negative, or neutral."
},
"weekdays": {
"monday": "Monday",
"tuesday": "Tuesday",
"wednesday": "Wednesday",
"thursday": "Thursday",
"friday": "Friday",
"saturday": "Saturday",
"sunday": "Sunday"
}
},
"priorities": {
"p1": "Highest",
"p2": "High",
"p3": "Normal",
"p4": "Low",
"p5": "Lowest"
},
"agent-console": {
"modal-new-agent": {
"go-to-new-version": {
"title1": "We will redirect you to a ",
"new-version": "new version",
"title2": " of the Agent / Chattigo platform",
"content": "The information you currently have (chats, chat history, etc.) will not be affected by this change."
},
"n-days": {
"title": "Attention! There are {{days}} days left to migrate to a new platform",
"content": "The current platform will be inactive in {{days}} days. The information you currently have will not be affected if you change the platform."
},
"legacy-will-stop-working": {
"title": "Attention! Legacy platform will stop working",
"content": "Remember that soon we will have only the new version of the Agent available. The Legacy platform will be deactivated on {{day}} of {{month}} of {{year}}."
},
"new-version-end": {
"title": "We will redirect you to a new version of the Agent / Chattigo platform",
"content": "Remember that once you change the interface, you will no longer be able to return to the Legacy platform. The information you currently have will not be affected by this change."
},
"new-agent-presentation": {
"title": "We present the new design of the agent platform",
"content": "As of today we bid farewell to the Legacy platform, to welcome you to the New Agent Platform. Your account information has not been affected by this change."
},
"footer": "If in doubt, contact your Supervisor.",
"back-to-legacy": "Back to Legacy",
"stay-here": "Stay here",
"go-to-the-new": "Go to the new platform"
},
"inbox-dashboard": "Inbox",
"chat-history-dashboard": "Chat History"
},
"call-outbound": {
"header": {
"llamada-de-voz": "Voice Call"
},
"contactos": {
"canal-actual": "Ongoing channel",
"otros": "Others",
"without-numbers": "No numbers added yet",
"without-numbers-keypad-warning": "Enter the “Keyboard” option to dial a number manually"
},
"footer": {
"num-asociados": "A. Numbers",
"teclado": "Keypad"
},
"keyboard": {
"iniciar-llamada": "Start Call"
},
"status": {
"conectando": "Connecting",
"sonando": "Ringing",
"respondido": "Answered",
"sin-cobertura": "Out of cover call area",
"rechazada": "Call rejected",
"ocupado": "Busy number",
"buzon": "Voicemail ",
"error": "Error, try again please",
"llamada-finalizada": "Call ended",
"sin-respuesta": "Unanswered call",
"add-number": "Please add a number",
"prefix-error": "Call not allowed, contact your supervisor.",
"add-new-number": "Type a number",
"close-microfront": "Close the side menu to move your call",
"video-alert": "Your current call will be ended because you start a video call.",
"incoming-call": "Incoming call",
"go-to-outbound": "Remember that when you leave the agent, the call in progress will be ended."
},
"hang-out": {
"terminar": "End call",
"silenciar": "Mute call",
"desilenciar": "Unmute call",
"message": "In order to assure quality service, this call could be recorded. Remember inform users"
}
},
"closure-tags": {
"farewell-modal": {
"title": "What is a closing label?",
"img-text": "A closing label allows setting the purpose which a conversation is ended. This information will be seen in detail in an analytics section.",
"middle-text": "Labels can have different levels which can be called closing labels with sublevels. Creating a label of customized ends can be set in a tree up to 4 levels, adding options that you determined as needed for levels 2,3 and 4.",
"button-text": {
"text": "For closure tags questions go to the ",
"button": "help center"
},
"edit-tag": "Continue setting"
}
},
"modal-inactivity-time": {
"title": "Your session has been idle for some time",
"description": "For security reasons, we will close your session when the counter reaches 00:00. ",
"click": "Click",
"anywhere": " anywhere on the platform to stay connected"
},
"keywords-leave": {
"title": "Are you leaving?",
"text": "If you need to go, we will be here, waiting for you to continue where you left off. Remember that it is necessary",
"text-bold": "to complete the configuration to activate Natural Language in your Bots.",
"understood": "Read"
},
"keywords-remember": {
"title": "Reminder",
"text": "Before any change you make, you must publish the Bot for the change to take effect.",
"text-dont-show": "Do not show again",
"understood": "Read"
},
"nlp-exit-modal": {
"title": "Are you leaving?",
"text": "If you need to go, we will be here, waiting for you to continue where you left off.",
"understood": "Read"
},
"massive-chat-closure":{
"formEdited": {
"title": "Are you leaving?",
"subtitle": "Upon exiting, you will lose the made configurations.",
"buttonClose": "Close"
},
"modal":{
"title":"New! Close chats in bulk",
"description1":"You will now be able to close chats in bulk in supervisor monitoring, in order to control traffic overflows.",
"description2":"You can include assigned chats or close chats with scheduled and paused status.",
"description3":"You will find the function in the 'Actions' button in the upper corner of the screen and you can start the process.",
"info1": "To activate the functionality, contact ",
"info2": "support",
"doNotShowAgain":"Do not show again."
},
"actions": {
"understood": "Understood",
"closeChat": "Close chat",
"cancel": "Cancel"
},
"title": "Set up in bulk Closing",
"subTitle": "This functionality allows you to select the chats that you want to close in bulk. Remember that bulk close cannot be undone.",
"campaignsTitle1": "First select one or more",
"campaignsTitle2": "campaigns",
"campaignsTitle3": "to close and in which",
"campaignsTitle4": "channels",
"campaignsTitle5": "the chats will be closed:",
"withPauseAndScheduledChannels": "Include paused and scheduled chats",
"withAssignedChats": "Include assigned chats",
"datesTitle1": "Select a",
"datesTitle2": "date and start and end time range",
"datesTitle3": "range of the chats you want to close",
"tagName": "Closing tags",
"tagTitle": "Now select an existing closing tag to close the chats:",
"autoReplayName": "Automatic response",
"autoReplayTitle1": "Add an optional",
"autoReplayTitle2": "autoresponder",
"autoReplayTitle3": " for the user when closing the chat:",
"alertTitle": "This action cannot be undone, please review your settings and make sure you bulk close the correct chats.",
"botsTitle1": "Send survey",
"botsTitle2": "Bot",
"autoanwersHover": "This message will be sent to the client only if the channel allows it",
"botsHover": "This selection is exclusive to campaigns where you have an active survey at the end of the flow.",
"successMassiveClosureResponse1": "chats were shut down via",
"successMassiveClosureResponse2": "bulk lockdown.",
"errorMassiveClosureResponse": "There was a mistake",
"errorDateChat": "There are no chats on the selected date, please try again.",
"placeholderInput": "Type here...",
"chatCloseInfoTitle":"Chats to close",
"ValidateChat":"Validar chat",
"chatCloseInfoBody1":" Through the configuration you have applied, we have detected",
"chatCloseInfoBody2":"chats to close. If you want to finish the configuration,",
"chatCloseInfoBody3":" click the 'Close chats' button.",
"info_1": "The current auto-response configuration will be replaced if you fill in this field.",
"info_2": "Automatic replies will not be sent for chats that exceed 24 hours without a customer response."
},
"modalAlert": {
"title": "Check your status",
"description": "When you refresh your browser, your status may go back to 'Online'. Check that it is set to the option you want",
"button": "Understood"
},
"portal": {
"rootPage": {
"title": "BSP ADMIN"
}
},
"shopping-cart": {
"shopping-cart": "Shopping Cart",
"details": "See detail",
"added-products": "Added products",
"total": "Total",
"amount": "Amount",
"see-product": "See product",
"detail-download": "Download detail",
"modal-error": {
"something-wrong": "Something went wrong",
"try-again": "Try it again later."
},
"download-products": {
"success": "Your download has been successful.",
"error": "There was an error during the download."
}
},
"product-catalog": {
"title": "Products Catalog",
"details": "See details",
"see-product": "See product",
"resend": "Retrying to send the message",
"see-less": "See less",
"see-more": "See more"
},
"product-carousel": {
"see-more": "See more"
},
"notifications": {
"check-later": "Check later",
"understood": "Understood",
"btn-next": "Next",
"return": "Return",
"omit": "Omit",
"omit-all": "Omit all",
"agent": {
"history-and-notes": {
"general-title": "History and Notes Notifications",
"items": {
"1": {
"description": "We present a new improvement in the toolbar.
Now it's easier to see past conversations with each customer! We have incorporated a new, much more intuitive notification system into History and Notes.
If the customer has previous conversations or comments, you will see an orange notification above the icons on your toolbar. When you read them, the color of the notification will be dimmed.
For more information, check out our Help Center."
}
}
},
"new-system-notifications": {
"general-title": "New notification system",
"general-description": "We redesigned notifications! Now they are more intuitive and allow you to see your chat status easily and quickly.",
"items": {
"1": {
"title": "Chat status"
},
"2": {
"description": "New: When a client contacts you, you will see that the chat panel will turn orange. It will also have the new message notification, represented by a circular icon of the same color."
},
"3": {
"description": "Read: The chat panel will be white. If the client sends a new message, the panel will remain in the same color, but you will get the new message notification in orange."
},
"4": {
"description": "Selected: the customer panel will turn blue. You will see a selection marker of the same color to the right side of the panel."
},
"5": {
"description": "New messages in a selected conversation: If a customer sends you a new message and you're not at the end of the selected conversation, you'll be able to see the new message notification."
}
}
},
"chat-pinned": {
"general-title": "📌 Pin chats to inbox",
"general-description": "You can now pin chats to your inbox from the toolbar. Select the “Pin chat” option.",
"items": {
"1": {
"title": "Important:"
},
"2": {
"description": "You can pin up to 3 chats"
},
"3": {
"description": "Once you have pinned a chat, it will change to “pinned chat”"
},
"4": {
"description": "New incoming chats will be placed below the pinned ones"
},
"5": {
"title": "¡Enjoy this new feature and tidy up your inbox!"
},
"6": {
"description": "For more information download the Product Sheet."
}
}
},
"chat_times": {
"general-title": "View chat times",
"general-description": "📝 Now, in the card in the conversation you can access complete information about the chat times with your customers:",
"items": {
"1": {
"description": "Total chat time"
},
"2": {
"description": "Client last response time"
},
"3": {
"description": "Agent Last Response Time"
},
"4": {
"title": "🕑 Waiting time"
},
"5": {
"description": "Each chat in the inbox will have a clock that indicates the response waiting time (it can correspond to both the client and the agent)"
},
"6": {
"description": "On time"
},
"7": {
"description": "To the limit"
},
"8": {
"description": "Exceeded"
},
"9": {
"description": "Important
Each time there is a response from both the agent and the client, the timers will reset to 00:00:00/start"
},
"10": {
"description": "Besides"
},
"11": {
"description": "👓We improved the visual of chat information!"
},
"12": {
"description": "You will see the relevant data of the chat in a column and in an ordered way"
},
"13": {
"description": "Enjoy these new updates"
},
"14": {
"description": "Control response times to provide your customers with the best experience and service!"
}
}
},
"search-chat": {
"general-title": "Chat finder",
"general-description": "Now, in the chat inbox you will be able to search by customer name.
This way you can quickly find your chats.",
"items": {
"1": {
"title": "Remember:"
},
"2": {
"description": "The search engine works by name only."
},
"3": {
"description": "Each search is carried out by tab, that is, the chats contained in “Active”, “Paused” or “Scheduled” will be searched accordingly."
},
"4": {
"description": "If you have pinned chats and they belong to the search, the others will be positioned below them."
},
"5": {
"title": "Use this new tool and quickly access the chats you need!"
},
"6": {
"description": "For more information download the Product Sheet."
}
}
},
"legacy_agent": {
"general-title": "MEET THE NEW AGENT",
"general-description": "New features to organize atention and quickly access the information you need
",
"items": {
"1": {
"description": "Pin chats"
},
"2": {
"description": "Inbox organized by tabs"
},
"3": {
"description": "Differentiated search engine and notifications"
},
"4": {
"description": "Reactivation of expired chats"
},
"5": {
"startText": "Get to know all the new tools that the",
"hrefText": "New agent",
"endText": "has"
},
"6": {
"description": "Understood"
},
"7": {
"description": "Enjoy the new features in the visual!"
},
"8": {
"description": "With these updates you will be able to organize your time and offer the best response experience to your customers:
"
},
"9": {
"description": "Response times"
},
"10": {
"description": "Customer information"
},
"11": {
"description": "Inbox sorted by tabs"
},
"12": {
"description": "Toolbar with new functionalities"
},
"13": {
"description": "At the end of july, access to the legacy agent will be disabled. See all the improvements in the new agent version."
},
"14": {
"description": "Remember that soon Legacy will no longer be available, we invite you to take a look at the new tools and visuals we have for you.
"
},
"15": {
"description": "The new agent is:"
},
"16": {
"description": "Intuitive: familiar elements and functionalities of the most used social networks."
},
"17": {
"description": "Convenient and organized"
},
"18": {
"description": "Current: it is in line with trends"
}
}
},
"product-catalog": {
"title": "Sending catalog",
"description-1": "Now, you can have your Facebook catalogue linked to share the details of each of the products and services you offer through the messaging app.\nYou can share up to 30 products in a single message or a specific product.",
"description-2": "From the Supervisor, the catalogue shall be linked to the in
Settings -> Apps menu.
\nOnce associated, you will be able to send the catalogue from the chat.", "description-3": "For further information, please consult our Help center." }, "agent-improvements": { "general-title": "Explore all the tools and functionalities we have for you!", "general-description": "", "items": { "1": { "title": "Quickly access the information you need:" }, "2": { "description": "Utilize all the functionalities in the toolbar." }, "3": { "description": "Massively reactivate expired chats." }, "4": { "description": "View the chat times." }, "5": { "title": "Organize your work schedules:" }, "6": { "description": "Pin chats in your inbox." }, "7": { "description": "Use the chat search and filter." }, "8": { "description": "Easily find chats organized by tabs." }, "9": { "startText": "To learn about all the tools available on the platform, ", "hrefText": "download the User Manual.", "endText": "" } } }, "new-mail-channel": { "general-title": "Email channel", "general-description": "We improve the email channel!